Head of Technology GRC

The Head of Technology GRC is responsible for leading governance, risk, compliance, quality assurance, and financial oversight functions within the Technology division. The role ensures that technology operations are aligned with enterprise risk appetite, regulatory requirements, and strategic objectives. A key mandate includes governing and overseeing the quality of relationships with business units, ensuring transparency, alignment, and accountability without direct involvement in delivery or operational execution.

Key Accountabilities

• Establish and lead a comprehensive technology risk management framework that encompasses risk identification, assessment, mitigation, and continuous monitoring.
• Define and enforce security and configuration standards across all technology platforms, ensuring compliance with regulatory and industry mandates.
• Develop and implement ITSM processes covering Change, Release, Incident, and Problem Management, aligned with regulatory requirements and industry best practices.
• Establish and maintain a comprehensive governance framework for technology operations, ensuring alignment with organizational strategy and regulatory requirements.
• Lead the development of annual CapEx and OpEx budgets for the Technology division and oversee financial reporting, forecasting, and variance analysis.
• Facilitate governance forums and ensure structured reporting and review mechanisms are in place to maintain accountability and alignment between Technology and business units.

Requirements

• Expertise in Enterprise Risk Management (ERM) and Regulatory Compliance Knowledge.
• Strong understanding of IT Governance Frameworks and IT Service Management (ITSM).
• Experience in Audit and Assurance Management, as well as Technology Financial Planning & Oversight.
• Proven skills in Control Design and Optimization, along with Performance Metrics & KPI Management.
• Ability to engage stakeholders effectively and demonstrate strategic thinking & decision-making capabilities.