Head of UX/UI

About the Role
This is a senior design leadership role with end-to-end ownership of the user experience across a complex B2B SaaS platform. You will lead an established design team while remaining deeply involved in hands-on product design and the highest-impact initiatives. The role spans multiple user groups, requiring intuitive, efficient experiences that address different goals and workflows. You will shape the design function, establish quality standards, and build scalable processes alongside Product and Engineering. From research and early concepts through high-fidelity designs, systems, and engineering handoff, you will influence the full product lifecycle. This is an environment that values speed, autonomy, strong design craft, and measurable impact on product adoption and engagement.

Accountabilities

• Lead, manage, and mentor the existing design team, establishing high standards for design quality, process, collaboration, and delivery.
• Run regular design critiques and provide clear, actionable feedback that strengthens individual capabilities and creates a consistent quality bar across the team.
• Own and continuously improve the design process, including project scoping, reviews, collaboration, handoff, and measurement.
• Define future design-team structures, roles, and hiring needs, including portfolio evaluation and recruitment as the organization scales.
• Act as a key connection point between Design, Product, and Engineering, representing user needs and ensuring design decisions are understood and incorporated into product planning.
• Remain hands-on as an individual contributor, personally leading the most complex and highest-leverage design initiatives.
• Own the UX/UI vision across the full product, from early concepts and wireframes through high-fidelity designs and engineering-ready specifications.
• Design experiences for multiple user groups with distinct needs, mental models, and goals, ensuring each workflow remains intuitive, efficient, and engaging.
• Build and maintain a scalable Figma-based design system, including design tokens, components, variables, and reusable patterns.
• Own the design-to-engineering handoff process, providing sufficiently detailed specifications to ensure accurate implementation.
• Lead user research and usability testing to understand real user behavior and translate insights into meaningful product improvements.
• Identify friction points proactively and design solutions that improve usability, adoption, engagement, and task completion.
• Track and communicate the business impact of design, using product and user metrics to prioritize initiatives and demonstrate the value of UX/UI.
• Balance team leadership and individual design execution as equally important parts of the role.

Requirements

• 6+ years of professional UX/UI or product design experience, ideally within B2B SaaS environments.
• At least 2 years of experience leading or managing a design team in a fast-paced, small-team, or high-growth environment.
• Demonstrated ability to simultaneously lead designers and personally deliver high-quality product design work.
• Strong portfolio showcasing end-to-end product design, with experience in complex workflows, enterprise tools, multi-sided platforms, or similarly sophisticated products preferred.
• Expert-level proficiency in Figma, including design systems, design tokens, component libraries, variables, prototyping, and engineering handoff.
• Experience designing for multiple user types with different goals, workflows, and mental models.
• Proven ability to lead user research, synthesize findings, and translate research insights into practical design decisions.
• Comfortable defining, monitoring, and using design and product metrics such as adoption, engagement, and task completion to guide priorities.
• Strong interaction and visual design skills, combined with a strategic approach to product experience.
• Collaborative and confident communicator who can advocate for a clear design perspective while incorporating relevant input from others.
• Comfortable operating in an environment where priorities shift quickly and decisions sometimes need to be made with incomplete information.
• Highly autonomous, proactive, and comfortable taking ownership from problem definition through delivery.
• Exceptional written and spoken English.

Benefits

• Competitive salary and benefits package.
• Opportunity to own the UX/UI function within a profitable, rapidly growing SaaS environment.
• Leadership responsibility combined with substantial hands-on product design work.
• Direct influence over product, design, and engineering decisions.
• Opportunity to build and evolve a scalable design system while the product continues to expand.
• Exposure to complex, multi-sided product experiences rather than purely marketing or landing-page design.
• Close collaboration with founders and senior product and engineering leadership.
• High degree of ownership and autonomy within a small, high-impact team.
• Fast-moving environment that values speed, design craft, accountability, and execution.
• Opportunity to shape the future of AI-enabled partnership technology.
• Professional growth opportunities as the design organization and product scale.