HELPDESK SPECIALIST

Unlock employer Manama, Bahrain Direct to Company Posted: 16 Feb 2026

Apply Direct

Financial

Estimate: $12k - $24k*
Zero income tax location

Accessibility

Apply from abroad
Visa Provided

Requirements

Experience: Junior
English: Fluent
Arabic: Preferred

Explore similar roles:

View IT Support Engineer jobs in Manama · View all IT Support Engineer jobs

Position

About
The company is currently looking for a Helpdesk Specialist for our Bahrain operations with the following skillsets & terms and conditions.

Ready to apply for roles like this?

Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.

Unlock employer & apply directly

Educational Qualification & Certifications

Must have Diploma degree or higher in Information Systems, Computer Science, Computer Engineering, IT, or a related field.
Certification in A+, MOUS, Network+, or MCDST (Preferable).

Experience

Minimum 2 years progressive experience in helpdesk or technical support.

Required Skills

Good communication skills.
Must be Fluent in English (speaking, reading, and writing) and preferably Arabic.

Roles & Responsibilities

Receive and undertake logs reported through the Help Desk phone number.
Receive and undertake logs reported through the Help Desk email or system.
Support and troubleshoot user community in use of MIS systems and basic issues.
Forward logs to the competent authority.
Follow up to completion and finalize the logs with the competent authority.
Keep users informed of updates, known errors, new facilities, or any IT-related changes, which may affect their working environment, by sending circulates and notices.
Register all logs related to Technical Support.
Submit regular reports about logs.
Perform other duties and related tasks as may be required from time to time.