About the Role
This position involves assisting in monitoring and tracking employee relations issues, including their resolution and follow-up. You will support management and the leadership team with handling and resolving Human Resources issues, while ensuring that all hiring and recruitment processes comply with local, state, and federal laws as well as company policies. Responsibilities also include informing Human Resources management of any employee relations-related issues, responding to employee and management inquiries regarding company programs, policies, and guidelines, and disseminating key information to employees about employer-employee relations, activities, and policies. Additionally, you will review and maintain accurate employee records and assist with annual employee surveys, along with answering phone calls and recording messages.
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Responsibilities
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and coaching employees.
- Follow all company safety and security policies and procedures; report any accidents, injuries, and unsafe work conditions to management.
- Maintain confidentiality of proprietary information.
- Welcome and acknowledge guests per company standards.
- Communicate effectively with others using clear and professional language; use appropriate etiquette when answering phones.
- Develop and maintain positive working relationships with team members; support team efforts to achieve common goals and respond appropriately to employee concerns.
- Utilize computers and/or point of sale systems to enter and locate work-related information.
- Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
- Perform other reasonable job duties as requested by Supervisors.
Requirements
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of relevant work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None required.
Benefits
Join a company that values diversity and inclusivity, where your unique background is celebrated. We offer an environment that fosters opportunities for all associates. Experience a fulfilling workplace as part of a global team dedicated to delivering exceptional service and exceeding guest expectations.
Contract and Travel Details
Flexible schedule based on operational needs; may require occasional travel depending on specific job duties and company needs.
