HPC and Storage Technology Consultant

The company is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.

This role has been designed as ‘Onsite’ with an expectation that you will primarily work from a partner/customer office in Dubai, Dubai, United Arab Emirates.

As a HPC and Storage Technology Consultant, you will provide technology consulting to external customers and internal project teams. You will be responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs. Acting as a trusted advisor, you will create and maintain effective customer relationships to ensure customer satisfaction.

Responsibilities:

• Support and deliver high-end HPC solutions for our customers as part of a team of HPC experts working under minimal supervision.
• Apply your technical background and industry knowledge to support and deliver HPC services, including hardware and software for massively parallel supercomputer systems and storage systems on a 24x7 basis.
• Manage Day-to-Day HPC Support and Maintenance activity for a key account in UAE-Abu Dhabi, analyzing, qualifying, troubleshooting, and resolving incidents with the right level of autonomy & expertise.

Requirements:

• Minimum 4 years of experience in service.
• Bachelor’s degree in Computer Science or Engineering.
• Knowledge in High Performance Computing technologies and/or enterprise-level storage systems.
• Experience in Linux/Unix Operating systems and HPC Hardware Support is advantageous.
• Advanced skills in customer service and customer-facing communication.
• Willing to relocate to the United Arab Emirates.

What We Can Offer You:

• Health & Wellbeing: We provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial, and emotional wellbeing.
• Personal & Professional Development: We invest in your career with specific programs to help you reach your career goals.
• Unconditional Inclusion: We celebrate individual uniqueness and know varied backgrounds are valued and succeed here.