HPC Application Specialist - Center for Research Computing

About the Role
The HPC Application Specialist will work as part of a team to provide researchers and faculty with user support, training, and day-to-day assistance for the installation and configuration of HPC and data-intensive applications. The position reports to the Research Computational Scientist III and may occasionally involve collaboration with researchers where the candidate's expertise can contribute to a project's success.
Key Responsibilities

• Support users on a day-to-day basis including installing, compiling, and debugging research applications, and provide documentation.
• Respond to and address all user requests, questions, and queries received via the ticketing system, email, phone, or face-to-face interactions.
• Provide user training, develop and maintain training material, and tutorials for users. Manage the wiki and website.
• Contribute to research projects with HPC technical expertise.
• Monitor HPC resource utilization and generate utilization reports.
• Proactively ensure that users are kept up-to-date on system status and any downtime that would impact users.
• Maintain up-to-date knowledge of software and HPC resource capabilities including ongoing study and attendance at seminars and conferences.
  Qualifications
  Required Education:
• Bachelor's Degree in science or engineering.
  Preferred Education:
• Master's Degree in science or engineering.
• Knowledge of computer languages.
• Understanding of Linux and operating systems.
• Familiarity with computer architectures.
  Required Experience:
• 3+ years of experience with HPC user support.
• Knowledge of MPI and/or OpenMP.
• Knowledge of CUDA programming and applications (e.g., PyTorch, TensorFlow).
• Knowledge of version control systems (e.g., Git, SVN, CVS, RCS).
• Familiarity with web content management.
  Preferred Experience:
• Knowledge of Linux system administration.
• Knowledge of MPI and/or OpenMP.
• Knowledge of CUDA programming and applications (e.g., PyTorch, TensorFlow).
• Knowledge of version control systems (e.g., Git, SVN, CVS, RCS).
• Familiarity with web content management.
  Additional Information
  The company is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. The company, NYU New York, and NYU Shanghai form the backbone of NYU’s global network university, an interconnected network of portal campuses and academic centers across six continents. This global university represents a transformative shift in higher education, shaping and examining the intellectual and creative endeavors of academia through an international and multicultural perspective. Serving as a major intellectual hub at the crossroads of the Arab world, the company is a center for scholarly thought, advanced research, knowledge creation, and sharing through its academic, research, and creative activities.