About the Role
The HPC Application Specialist will work as part of a team to provide researchers and faculty with user support, training, and day-to-day assistance for the installation and configuration of HPC and data-intensive applications. This role will also occasionally involve collaborating with researchers where the candidate’s expertise can contribute to a project’s success, reporting directly to the Research Computational Scientist III. Candidates are encouraged to apply regardless of background, but Emirati candidates are especially welcomed in line with UAE regulations.
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Key Responsibilities:
- Support users on a day-to-day basis including installing, compiling, and debugging research applications, and provide documentation.
- Respond to and address all user requests, questions, and queries received via the ticketing system, email, phone, or face-to-face.
- Provide user training, develop and maintain training materials, and tutorials for the users. Manage the wiki and website.
- Contribute to research projects with HPC technical expertise.
- Monitor HPC resource utilization and generate utilization reports.
- Proactively keep users up to date on system status and any downtime that would impact their work.
- Maintain up-to-date knowledge of software and HPC resource capabilities through continuing study and attendance at seminars and conferences.
Qualifications
Required Education:
- Bachelor's Degree in science or engineering.
Preferred Education:
- Master's Degree in science or engineering.
- Knowledge of computer languages.
- Familiarity with Linux & operating systems.
- Understanding of computer architectures.
Required Experience:
- 3+ years of experience with HPC user support.
- Knowledge of MPI and/or OpenMP.
- Experience with CUDA programming and applications (e.g., PyTorch, TensorFlow).
- Familiarity with version control systems (e.g., Git, SVN, CVS, RCS).
- Knowledge of Web content management.
Preferred Experience:
- Knowledge of Linux system administration.
- Experience with MPI and/or OpenMP.
- Knowledge of CUDA programming and applications (e.g., PyTorch, TensorFlow).
- Familiarity with version control systems (e.g., Git, SVN, CVS, RCS).
- Knowledge of Web content management.
Additional Information
the company is a degree-granting research university offering a fully integrated liberal arts and science undergraduate program in various fields. Part of the company’s global network university, NYC, and NYU Shanghai, the company represents a transformative shift in higher education, providing a multicultural perspective in academic and scholarly activities. As a significant intellectual hub at the crossroads of the Arab world, the company fosters advanced research, knowledge creation, and sharing through its diverse academic and creative initiatives.
