About the Job:
The company is seeking an HPC Technology Consultant to provide technology consulting services to external customers and internal project teams. This role involves providing technical support and leadership in crafting and delivering technology solutions tailored to meet our customers’ business needs. The consultant will act as a trusted advisor, maintaining effective relationships to ensure customer satisfaction while staying updated on leading-edge technologies.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Location: Riyadh, Riyadh, Saudi Arabia
Work Conditions: On-site, Full-time
Key Responsibilities:
- Provide HPC services, including hardware and software support for massively parallel supercomputer systems, on a 24/7 basis, with availability for standby when required.
- Support the pre-sales team in scoping and sizing HPC services.
- Serve dedicated key accounts and lead Center of Excellence support activities.
- Analyze, qualify, troubleshoot, and resolve incidents with autonomy, coordinating with L2 and L3 teams for specialized issues.
- Foster collaboration between team members, customers, and third-party partners (e.g. DDN, Red Hat, Altair, Nvidia).
- Maintain and upgrade HPC skills through research and training.
Qualifications:
- Minimum of three years experience supporting complex HPC systems and storage.
- Bachelor’s degree in Computer Science or Engineering.
- Valid HPC technical and storage system certification required.
- Experience with HPC equipment such as Cray EX, Cray XC40, CS500, and E 1000/2000 Storage or Cluster Store is beneficial.
- Fluency in spoken and written English, including technical terminology.
- Willingness to relocate to Saudi Arabia, specifically the western region (Jeddah).
Required Skills and Knowledge:
- Proficiency in Linux/Unix operating systems.
- Familiarity with workload managers (preferably SLURM and/or PBS-pro).
- Understanding of cluster management systems and networking/security server components.
- Knowledge of programming and scripting languages (e.g. Perl, Python, C++).
- Advanced customer service skills and fluency in English.
Additional Information:
The company is committed to health and wellbeing—offering comprehensive benefits for employees. We believe in personal and professional development, providing programs to support career growth. The company values diversity and promotes inclusion, creating a work environment that celebrates individual uniqueness.
Application Process:
Candidates interested in this position should apply directly through the provided link. The company is an equal opportunity employer and encourages applications from all qualified individuals, regardless of race, gender, or any other protected category.
