About the Role
This role involves managing a variety of HR functions, including benefits administration, employee engagement initiatives, and compliance with labor laws. You will be instrumental in overseeing the full cycle of group medical insurance and life insurance processes, ensuring that employee records are accurately maintained, and facilitating a positive work environment through engagement programs. Additionally, you will coordinate visa processing and manage employee relations to contribute to a smooth operational flow within the organization.
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Key Responsibilities
- Manage full cycle of group medical insurance and life insurance, including addition and deletion of members, policy upgrades, claims coordination, and annual renewals.
- Handle visa processing, OHC medicals & Emirates ID coordination.
- Plan and execute employee engagement initiatives, including staff wellness programs, team-building activities, and recognition events.
- Maintain and update employee records in Oasys HR system, including document uploads, payroll inputs, leave tracking, and ticket entitlements.
- Arrange staff air tickets and process related invoices.
- Submit monthly HR financial and immigration reports.
- Oversee first aid room operations and restock kits across departments.
- Track and renew visas and passports on time.
- Handle employee relations matters including conflict resolution, grievance investigations, disciplinary actions, and employee separations, in compliance with UAE Labour Law.
- Coordinate with PRO and government entities for HR-related matters.
- Assist in offboarding by managing exit clearance, coordinating visa cancellations, and conducting or supporting exit interviews.
Requirements
- Minimum 2–3 years of experience in HR, preferably in 5-star hotel.
- Good knowledge of UAE labor law and visa processes.
- Hands-on experience with Oasys HR system.
- Strong administrative and coordination skills.
- Excellent communication in English.
- Organized, detail-oriented, and proactive.
- Knowledge of government portals for immigration.
