About the Role
The HR Generalist (International) reports to the Manager, HR Business Partner. This role provides support to multiple HR Business Partners focused on specific global business units within the organization, while also resolving general employee inquiries, issues, or concerns and championing employee engagement. As a foundational HR resource for the assigned region and portfolio of business units, the HR Generalist will deliver consistent, high-quality HR support across the full employee lifecycle. This position balances regional nuance with company-wide HR standards, acting as a trusted partner to managers and employees alike. The HR Generalist is responsible for managing day-to-day HR operations, government compliance visits (including MOHRE), administering benefit programs, and ensuring compliant, efficient HR processes from hire to separation.
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What You’ll Do
- General ownership of the end-to-end employee lifecycle, from onboarding to offboarding, for international regions, with backup support for the Americas.
- Provide day-to-day HR support to managers and employees for designated business units in alignment with HR Business Partner(s), serving as the first point of contact for employee inquiries on HR policies, procedures, and programs.
- Compliance Requirement Oversight:
- Semi-Annual Compliance Training
- Probation Reviews
- Administration relating to HR key initiatives, including performance management, promotion cycles, and job changes (promotions, internal transfers, lateral moves, and demotions).
- Conduct lower-risk employee investigations, resolving employee relations issues once fully ramped.
- Analyze data trends, such as turnover, eNPS, and other quantitative metrics, to inform business decisions.
- Create and facilitate HR presentations for various audiences (such as wide-scale HR meetings or behavioral assessments with leaders).
- Spearhead the use of AI within HR, utilizing available tools to increase operational efficiency.
- Own or co-own HR strategic projects as determined by the HR Leadership Team.
- Serve as a regional resource for employee benefits inquiries, guiding employees through enrollment, life events, and plan options, including HR/Benefit Support Tickets.
- Partner with Talent Acquisition, Learning & Development, Total Rewards, Payroll, & HR Operations teams.
- May own in-person office and culture events, as driven by the culture committee and leadership.
- Support MOHRE-related matters by attending ministry visits and appointments in person.
- Collaborate with the Legal Team on matters relating to MOHRE where necessary.
- Manage Ejari registration and renewals for company office premises.
- Good verbal and written communication skills in Arabic and English.
What You’ll Bring
- Bachelor’s Degree or equivalent work experience.
- 2-4+ years full-cycle HR Generalist experience.
- Strong knowledge of regional employee benefits (either EMEA or APAC).
- Knowledge of federal or local employment regulations in the region.
- Basic Excel knowledge: VLOOKUP, Pivot Tables, and using or visualizing data to present to key stakeholders.
- Knowledge of HRIS platforms and basic reporting.
- Ability to apply sound judgement and discretion in managing work and handling sensitive and confidential information.
- Ability to multitask and prioritize work.
- Self-starter with demonstrated accountability for results.
- Ability to gain trust, respect, and support through business knowledge and functional competence.
Nice To Have
- Active HR Certification.
- Practicing HR in a global environment.
- Proficient knowledge of UK, Canada, and U.S. law (this is an international-based role, but will support globally).
- Experience supporting multiple business units or a distributed workforce.
- Familiarity with UKG Pro, Lattice, ServiceNow.
Better Together
Diversity and inclusion are guiding values that shape how teams are built, leaders are cultivated, and a connected culture is created. The organization prioritizes taking care of employees to ensure they can take care of customers, embracing individuals from all walks of life.
About Us
The organization is the global identity security leader protecting Paths to Privilege™. Their identity-centric approach goes beyond securing privileges and access, empowering organizations with effective solutions to manage the entire identity attack surface and neutralize threats, whether they originate from external attacks or insiders.
The organization is committed to transforming identity security to prevent breaches, limit the blast radius of attacks, and create a superior customer experience and operational efficiencies.
