About the Role
As an HR Generalist, you will provide professional Human Resources support to the Line Manager. You will contribute to the development and implementation of the HR strategy in all areas of recruitment, organizational design, retention and reward, and employee engagement. You will support and provide guidance, advice, and coaching to line managers on all HR policies, procedures, and processes.
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Job Responsibilities
Operational
- Work with key line managers in a consultancy role, assisting line managers to understand and implement policies and procedures.
- Together with the Line Manager, drive the HR agenda and implement key actions as agreed.
- Provide HR support to the business, including documentation and approval process.
- Assist with the development of accurate job descriptions and the recruitment approval process.
- Operate as the communications hub for the HR team, ensuring information flow and sharing of knowledge.
- Implement Human Resources policies such as performance management, disciplinary and absence management.
- Provide advice and assistance on the performance evaluation and development planning process.
- Advise on pay and other remuneration issues including promotions and transfers.
- Communicate company policies, procedures, and processes to the business.
- Facilitate and assist with providing training and coaching on key HR and management skills to the business.
- Management of employee changes or salary increases that don’t involve the recruitment department.
- Conduct research on Human Resources best practice and make recommendations as appropriate.
- Gather data and statistical reports to inform the Business Partner process.
- Assist with composing correspondence and memoranda, reports, and documents.
- Set up, organize, and maintain department records so that they are easily retrievable by department members.
- Perform other department duties related to your position as directed by the Head of the Department.
Innovation
- Identify and drive communication and sharing of learning across the Human Resources Division to facilitate continuous improvement.
- Assist with the development of standard procedures for human resources activities and knowledge sharing processes and tools.
- Assist with specific HR-related projects and participate in functional and cross-functional initiatives to build a high-performing organization aligned with the business strategy and leadership goals.
- Focus on continuous improvement and consistency in HR processes and practices.
Stakeholder Management
- Develop effective working relationships positioning Human Resources as an integral part of the business.
- Proactively gain feedback to help the Human Resources function to improve service levels.
- Build strong relationships with the Business Support department and Human Resources division.
- Develop effective working relationships with the Human Resource Managers client groups positioning Human Resources as an effective, efficient, and valued-added resource.
- Work closely with members of the Business Support department and the Human Resources Division to provide continuity across the business.
Qualifications
About You
- Bachelor’s Degree or Equivalent without prior experience.
Preferred
- A recognized accreditation in Human Resources.
Essential
- Command of English language.
- Understanding of best practice HR management theories.
- Experience in employee relations.
- Ability to engage, inspire and influence people.
- Creative and innovative with the ability to design new and effective solutions.
- Well-developed lateral and analytical thinking skills.
- Good IT skills and knowledge of Microsoft software.
- Good project management skills with the ability to prioritize and manage multiple tasks simultaneously.
- Excellent administration skills.
- Ability to act independently with minimal supervision.
- Excellent interpersonal skills with the ability to build relationships and work well across functions.
- Proven time management skills with the ability to meet deadlines.
- Strong team focus and commitment.
- Results focused.
- Customer service orientation.
- Project management skills.
- Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinates' skills. Ability to foster teamwork among team members.
