HR Officer

Role Overview
The company is seeking an organised HR Officer to support day-to-day HR operations across its retail business. You will coordinate recruitment and onboarding, maintain accurate employee records, and support employees and managers with timely, confidential HR administration.

Key Responsibilities

• Coordinate recruitment for retail, office, warehouse and operational roles: job postings, application tracking, interview scheduling and hiring-manager follow-up.
• Prepare approved offer and joining documentation, organise induction, and track onboarding tasks and probation review dates.
• Maintain accurate employee files and HR-system records, including contracts, document expiry dates and employment changes.
• Check attendance, timesheets, roster changes and approved overtime with store and department managers; resolve discrepancies and provide accurate inputs to Finance for payroll processing.
• Administer leave requests, approvals and balances, and coordinate absence records and return-to-work documentation.
• Respond professionally to routine employee queries, explain approved HR policies, document concerns and escalate sensitive employee-relations matters to the appropriate manager.
• Coordinate UAE employment-related documentation and work-permit, visa, medical and Emirates ID processes with the authorised PRO or service provider; track renewals and follow up on required approvals.
• Support employee transfers, contract updates and offboarding, including clearance records and payroll handover, subject to management approval.
• Prepare practical HR reports on headcount, recruitment progress, attendance, leave, probation and document renewals.
• Maintain confidentiality, restrict access to employee information and follow company procedures for secure record handling.

Requirements

• 1–3 years of relevant HR operations or HR administration experience.
• Diploma or degree in Human Resources, Business Administration or a related field, or equivalent practical experience.
• Practical knowledge of UAE employment administration and experience coordinating employment documentation; retail or multi-site experience is an advantage.
• Ability to maintain accurate employee records and coordinate attendance, leave and payroll inputs.
• Good working knowledge of Microsoft Excel and HR systems; familiarity with Zoho tools is an advantage.
• Clear written and spoken English, professional interpersonal skills, and confidence working with employees and managers.
• Strong organisation, attention to detail, discretion and reliable follow-up.
• Ability to work on-site in Abu Dhabi. Candidates will be assessed on relevant skills and experience.