About the Role
The HR Specialist is a key member of the regional APAC & ME People & Culture Shared Services team, responsible for managing the employee life cycle HR administration within the region/country.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Responsibilities
- Responsible for the region/country’s employee life cycle operational deliverables within P&C Shared Services scope including but not limited to Payroll, Employee Data management, Onboarding, Leave and Benefits administration.
- Ensure accurate and timely payroll processing in compliance with local legislations and internal policies, processes, and procedures.
- Ensure employee data accuracy, integrity, and timeliness in HR systems.
- Contribute to the ongoing development of the HR knowledge base, assisting employees in quickly finding answers to their questions via self-service.
- Maintain and upkeep employee files.
- Interface between local HR and Global Business Service (GBS) in delivering quality and timely HR services according to SLAs defined.
- Proactively identify areas of improvement across HR processes in partnership with local HRBPs, COEs, GBS, and other stakeholders.
- Participate or lead in country-specific, regional, or global projects, providing country-specific knowledge/process as valuable input for the project.
- Perform other related duties as assigned.
- Support the OneERP program team in implementing and stabilizing HR-related processes and system enhancements.
- Participate in business requirement gathering sessions and provide operational input to ensure system solutions align with business needs.
- Act as a liaison between HR Operations, Payroll, Global Mobility, and project stakeholders throughout the transformation lifecycle.
- Assist in process mapping, documentation, and validation of current and future state HR processes.
- Coordinate and execute User Acceptance Testing (UAT) activities for HR and payroll-related system changes.
- Document testing outcomes, identify defects, and work with project teams to resolve issues prior to production deployment.
- Ensure business sign-off is obtained following successful testing completion.
- Support data cleansing exercises and reconciliation activities during system deployment and transition phases.
- Monitor data integrity and escalate discrepancies for timely resolution.
- Provide hypercare support following implementation to ensure smooth operational transition.
- Track, investigate, and coordinate resolution of system-related issues raised by business users.
- Work closely with functional and technical teams to identify continuous improvement opportunities.
You Are Meant for This Job If:
- You hold a Bachelor’s degree in Human Resources or related fields.
- You have a minimum of 3 to 5 years of relevant experience handling the full spectrum of HR admin activities, preferably in a regional Outsourcing/Shared Service environment.
- You possess a strong understanding of HR Operations, Payroll, and Employee Lifecycle processes.
- You have experience and knowledge in data management, local payroll processes, and statutory regulations.
- You can think globally and act locally.
- You demonstrate a customer-focused mindset, high sense of ownership, and ability to work independently while managing multiple, competing priorities.
- You have good organization and time management skills.
- Knowledge of basic accounting concepts, principles, and SOX compliance is an advantage.
- You possess excellent communication skills in English.
- You are able to effectively manage multiple stakeholders and work in a project-oriented environment.
- Experience in SAP HR/SuccessFactors system is a plus.
Skills
- Report Generation
- Resource Allocation
- Task Prioritization
- Business Communication
- Team Building