About the Role
Join the team as an HR Supervisor, supporting effective people operations in a busy retail and facilities environment. You will help guide the day-to-day HR function, support managers and employees, and promote a professional, inclusive workplace in line with company policies and applicable Saudi labour regulations.
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Key Responsibilities
- Coordinate daily HR operations, ensuring employee records and HR documentation are accurate, up to date and handled confidentially.
- Support recruitment activities, including coordinating interviews, preparing employment documentation and facilitating onboarding and induction.
- Advise managers and employees on HR policies, procedures, attendance, leave and general workplace matters.
- Monitor attendance, leave records and employee information, following up on discrepancies and escalating issues as appropriate.
- Support payroll and benefits administration by preparing and checking relevant employee data and coordinating with the appropriate teams.
- Assist with employee relations matters, documenting concerns and supporting fair, consistent resolution in line with company procedures.
- Coordinate performance management, training and development activities, and maintain related records.
- Support compliance with company policies, applicable Saudi labour regulations and relevant HR processes.
- Prepare HR reports and maintain organized personnel files and digital records.
- Supervise or guide HR team members as required, helping to prioritize workloads and maintain service standards.
- Work with mall operations and other departments to respond to workforce needs and promote a positive employee experience.
Essential Experience & Qualifications
- Bachelor’s degree in Human Resources, Business Administration or a related field, or equivalent relevant experience.
- Previous experience in an HR role, including responsibility for coordinating or supervising HR activities.
- Working knowledge of HR practices, employee records, recruitment, onboarding and employee relations.
- Understanding of Saudi labour regulations and the importance of maintaining accurate, compliant HR documentation.
- Strong communication and interpersonal skills, with the ability to work effectively with employees and managers at different levels.
- Excellent organisational skills, attention to detail and the ability to manage competing priorities.
- Proficiency in Microsoft Office and confidence using HR systems or employee databases.
- Professional judgement and discretion when handling sensitive or confidential information.
- Fluency in Arabic and English is an advantage.
Desirable Skills and Competencies
- Experience in retail, shopping centre, hospitality or another customer-facing operational environment.
- Ability to interpret HR policies and explain processes clearly and consistently.
- Strong problem-solving skills and a calm, practical approach to workplace matters.
- Ability to build constructive working relationships across a diverse workforce.
- Commitment to fairness, inclusion and a respectful workplace culture.
- Flexibility to support operational requirements, including working within a mall environment.
What the Role Offers
- The opportunity to support people operations in a dynamic mall environment.
- Scope to contribute to employee experience, HR processes and team development.
- Collaboration with colleagues across HR and mall operations.
- A professional workplace that values respectful communication and inclusive practices.
