About the Role
Join our Workforce Management team in Saudi Arabia as an HR & Workforce Operations Specialist, where you will play a key role in supporting our contractor and employee workforce across the Kingdom. You will ensure a smooth and compliant workforce experience, from onboarding and documentation through to payroll coordination, employee support, and day-to-day workforce administration.
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As a central point of contact for employees, contractors, clients, and internal stakeholders, you will help ensure that workforce processes run efficiently, records remain accurate, and our people receive the support they need to succeed. Working closely with the Country Manager and operational teams, you will maintain high standards of service, compliance, and workforce engagement in a fast-paced environment. This is a fantastic opportunity for detail-oriented and proactive professionals who enjoy building relationships, solving problems, and contributing to the success of people and operations.
Key Responsibilities
- Maintain accurate and confidential employee records.
- Collect and verify onboarding documents.
- Coordinate employee onboarding and offboarding.
- Prepare HR letters, forms, contracts, and supporting documents.
- Support processes through Qiwa, GOSI, Muqeem, Mudad, and other relevant platforms.
- Track Iqama, work permit, passport, contract, and insurance expiry dates.
- Coordinate medical examinations and medical insurance.
- Respond to employee enquiries and support employee-relations matters.
- Collect and verify timesheets and payroll information.
- Follow up with employees, clients, internal teams, and service providers.
- Maintain employee, payroll, and operational trackers.
- Assist the Country Manager with reports, meetings, follow-ups, and task management.
- Escalate any additional HR or operational duties as required.
Requirements
- Due to Saudization requirements, applications are invited from Saudi nationals only.
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 1-5 years of experience in HR operations, employee services, administration, or workforce management.
- Basic knowledge of Saudi employment processes and government platforms.
- Good Microsoft Excel, Word, Outlook, and reporting skills.
- Strong organization, communication, and follow-up skills.
- Good written and spoken Arabic and English.
- Ability to manage confidential information professionally.
- This role is based in Al-Khobar.
Previous experience in recruitment, manpower supply, outsourcing, or workforce management companies would be an advantage.
