About the Role
Join our Hotels team where a commitment to exceptional hospitality begins with you. As a Human Resources Clerk, you will play a vital role in supporting HR department managers and enhancing the overall guest experience through your dedicated service. Your efforts will contribute to creating memorable experiences that make each guest's stay special.
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Responsibilities
Here's what you'll do during a typical day:
- HR Administration
- Maintain and update Team Member personal files and employee records.
- Prepare HR letters, certificates, memos, and other employment-related documents.
- Ensure proper filing, scanning, and archiving of HR documentation.
- Assist with maintaining accurate employee databases and HR trackers.
- Handle incoming HR correspondence and respond to routine inquiries.
- Recruitment & Onboarding
- Assist with scheduling interviews and coordinating with candidates.
- Support the preparation of offer letters and onboarding documentation.
- Coordinate joining formalities and ensure all required documents are collected.
- Assist with Team Member induction and orientation arrangements.
- Attendance & Leave Administration
- Assist in monitoring daily attendance, absenteeism, and timekeeping records.
- Support the maintenance of leave records and public holiday balances.
- Coordinate with departments regarding missing attendance records and corrections.
- Assist with monthly attendance and payroll preparation.
- Team Member Relations & Engagement
- Support the coordination of Team Member engagement activities and events.
- Assist in communicating HR announcements and internal communications.
- Support employee recognition programmes and HR initiatives.
- Direct Team Members to the appropriate HR representative for assistance.
- General HR Support
- Assist with the preparation of HR reports and monthly statistics.
- Maintain confidentiality of employee information and sensitive documentation.
- Provide administrative support during HR audits and inspections.
- Perform other duties and responsibilities assigned by the HR Manager.
Qualifications
What It Takes to Make the Stay
At the company, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
We don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, we support your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
