About the Role
In this position, you will assist in monitoring and tracking employee relations issues, ensuring timely resolution and follow-up. You will support management and the leadership team in addressing Human Resources issues, while also overseeing hiring and recruitment processes to ensure compliance with all local, state, and federal laws as well as company policies and standards. Additionally, you will act as a point of contact for employees and management regarding questions, requests, and concerns about company and Human Resources programs, policies, and guidelines. You will also be responsible for disseminating information regarding employer-employee relations, employee activities, and personnel policies. Furthermore, you will review and ensure the accurate maintenance of all employee records and files, assist with logistics, administration, and scheduling of annual employee surveys, answer phone calls, and record messages.
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Responsibilities
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees.
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to supervisor.
- Maintain confidentiality of proprietary information.
- Welcome and acknowledge all guests according to company standards.
- Communicate using clear and professional language; answer telephones with appropriate etiquette.
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
- Enter and locate work-related information using computers and/or point of sale systems.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
Requirements
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None required.
Preferred Qualifications
- Commitment to being an equal opportunity employer, fostering an environment where the unique backgrounds of all associates are valued and celebrated.
- Understanding of the importance of diversity and inclusion in the workplace.
Benefits
- Opportunity to join a team known for providing exceptional service and creating a welcoming environment for guests.
- Be a part of a portfolio of brands with a reputation for quality and excellence in hospitality.
Join the team to help guests adapt to new locales and feel comfortable and cared for while living away from home.
