About the Role
We are seeking a customer-focused Salesperson to support sales activities in Alkharj. The successful candidate will assist customers, understand their needs, recommend suitable products or services, and contribute to sales targets while providing a positive customer experience. This role requires strong communication skills, a proactive approach, and the ability to work effectively as part of a team.
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Key Responsibilities
- Customer Assistance: Welcome customers, respond to questions, understand their requirements, and provide helpful information about available products or services.
- Sales and Recommendations: Recommend products or services that match customer needs, explain relevant features and benefits, and support customers throughout the sales process.
- Sales Targets: Work toward individual and team sales goals, follow sales plans, and contribute to the overall performance of the Alkharj location.
- Product Knowledge: Maintain up-to-date knowledge of products, services, pricing, promotions, and relevant policies to provide accurate information to customers.
- Customer Experience: Deliver courteous, professional service, address customer concerns, and escalate complex issues to the appropriate team member or supervisor.
- Transactions and Sales Records: Process sales transactions accurately in accordance with company procedures and maintain complete and accurate sales documentation.
- Merchandising and Presentation: Help maintain an organized, clean, and customer-ready sales area, including product displays and promotional materials.
- Inventory Support: Monitor product availability, assist with stock counts and replenishment, and report low inventory or discrepancies to the appropriate team member.
- Promotions and Offers: Communicate current promotions and offers clearly and accurately, following applicable terms and company guidelines.
- Team Collaboration: Coordinate with colleagues and supervisors to support daily sales activities, customer requests, and store or location priorities.
- Policy Compliance: Follow company procedures, customer service standards, and applicable health, safety, and cash-handling requirements.
- Continuous Improvement: Share customer feedback and suggestions that may help improve products, service, and sales processes.
Skills and Qualifications
- Experience: Previous experience in sales, retail, customer service, or a related role is preferred.
- Education: High school diploma or equivalent is preferred.
- Communication: Strong interpersonal and communication skills, with the ability to interact professionally with customers and colleagues.
- Customer Focus: A helpful, patient, and service-oriented approach to understanding customer needs and resolving concerns.
- Sales Skills: Ability to explain product or service benefits, make relevant recommendations, and support customers in making informed purchasing decisions.
- Teamwork: Ability to collaborate effectively with colleagues and contribute to shared sales and service goals.
- Organization: Ability to manage daily responsibilities, maintain accurate records, and keep the sales area organized.
- Numeracy and Accuracy: Basic math skills and attention to detail when handling transactions, pricing, and sales documentation.
- Adaptability: Willingness to learn about products, follow changing priorities, and respond constructively to customer and business needs.
- Language Skills: Arabic proficiency is preferred. English proficiency is an advantage.
Working Environment and Benefits
- Collaborative Team: Work with colleagues in a customer-focused environment that values teamwork and professional service.
- Customer Impact: Help customers find suitable products or services and contribute to a positive experience at the Alkharj location.
- Professional Development: Build sales, product knowledge, and customer service skills through practical experience and ongoing learning.
We are committed to providing an inclusive workplace and welcome applications from candidates of all backgrounds. Reasonable accommodations are available during the recruitment process upon request.
