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About the Role We are seeking a Resident Cybersecurity Engineer to work on-site with the customer’s Cybersecurity team. The engineer will provide day-to-day technical support, maintain and improve the deployed solutions, troubleshoot issues, and coordinate with implementation partners and vendors when specialist support is needed. The role requires hands-on experience with One Identity IAM, Safeguard PAM, Defender MFA, and miniOrange SSO, along with a strong understanding of Data Classification System (DCS), Data Loss Prevention (DLP), and other enterprise cybersecurity solutions. Key Responsibilities - Work closely with the customer’s Cybersecurity team to manage daily operations, incidents, service requests, and planned changes. - Administer and troubleshoot One Identity IAM, Safeguard PAM, Defender MFA, and miniOrange SSO. - Monitor integrations with Active Directory, applications, servers, network devices, and VPN platforms; investigate authentication and access issues. - Support user provisioning, privileged access, MFA policies, SSO integrations, and access reviews. - Support DCS and DLP operations, including policy monitoring, incident investigation, reporting, and coordination of policy changes. - Perform health checks, review logs and alerts, and recommend corrective actions. - Coordinate with product vendors and implementation partners to resolve complex issues and track them through closure. - Maintain configuration records, operational procedures, incident reports, and knowledge transfer documentation. - Support testing, upgrades, disaster recovery exercises, and the onboarding of additional applications or systems. - Provide regular status updates and highlight risks, recurring issues, and improvement opportunities to the customer’s Cybersecurity team. Qualifications - Bachelor’s degree in Computer Science, Cybersecurity, or a related field, or equivalent practical experience. - At least 5 years of experience implementing or supporting enterprise cybersecurity solutions. - Hands-on administration and troubleshooting experience with One Identity IAM, Safeguard PAM, and Defender MFA. - Hands-on experience with miniOrange SSO and enterprise application integrations. - Good working knowledge of DCS and DLP architecture, policies, incidents, and operational support. - Strong understanding of Active Directory, LDAP, Windows and Linux, networking, certificates, and authentication protocols such as SAML, OAuth 2.0, and OpenID Connect. - Experience working directly with customer technical and cybersecurity teams. - Clear communication, documentation, and issue management skills. Preferred Experience - Fortra DCS/DLP, Aruba ClearPass NAC, Oracle Audit Vault and Database Firewall, or similar solutions. - High availability, disaster recovery, and change management in enterprise environments. - Relevant product or cybersecurity certifications.
