About the Role
This role involves supporting the day-to-day networks and telecommunications operational requirements, providing first level support after business hours to ensure optimal availability of corporate systems and services. The primary purpose is to maintain and enhance network operations through efficient installation and management of infrastructure and services.
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Key Responsibilities
- Perform network infrastructure installation assessments to comply with ICT cabling standards and general deployment procedures.
- Liaise with corporate focal points and external contractors to:
- Facilitate work permits
- Perform regular site surveys
- Dedicate space for IT room installations
- Provision AC/DC power systems
- Test UPS and generator installations
- Maintain backup solutions to ensure efficient execution of target objectives
- Streamline subsequent passive/active hardware installations and operations
- Commission and test structured copper and fiber optics cabling plants, which include:
- Cabinets
- Ladders
- Racks
- Conduits
- Ducts
- Patch panels
- Face plates
- Patch cords
- AC/DC power systems
- UPS
- Install and test all physical installations of converged network services, such as IP telephony and audio/video conferencing systems. Work closely with engineers and senior engineers from all sections and divisions to validate configurations and operational effectiveness of all commissioned systems and services.
- Conduct regular preventative hardware maintenance procedures for data centers and remote network infrastructure installations to mitigate risks of interruptions to corporate network operations.
- Maintain 24x7 availability of corporate network operation IP-based data, voice, and video by responding to operational requests as first level support during and after business hours.
Required Experience and Skills
- Strong knowledge in structured cabling installation, termination, labeling, commissioning, maintenance, and troubleshooting.
- Proficient in troubleshooting and maintaining commissioned telecommunications circuits and services.
- Good understanding of service provider technologies as well as telecommunications products and services.
- Competence in setting up and using desktop workstations and general productivity software applications.
- Good writing skills to effectively compose emails and site survey reports.
- Strong verbal and communication skills.
Educational Qualifications
- Minimum of a Diploma level qualification in IT or a similar, related field.
- At least 5 years of experience in a diverse technical environment, ideally within the Oil and Gas industry.
