About the Role
The Immigration Analyst will serve as a strategic partner with Professionals, Managers, and Directors across multiple functions, as well as with external stakeholders, governments, and immigration service providers. This role is integral in leading the successful execution and development of the Immigration Strategy within a designated Region or Segment, focusing on a range of highly complex immigration projects to deliver an efficient and lean immigration service.
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Essential Duties & Responsibilities:
- Work under very limited supervision and use considerable immigration knowledge to manage moderate to highly complex level of immigration casework.
- Seamlessly carry out moderate to highly complex, sequential projects while considering contingencies and alternatives.
- Utilize specialized practical immigration expertise to propose new immigration projects and contribute to the Immigration Strategy and process improvements.
- Solve complex immigration problems based on practice, precedent, recognized procedures, and existing solutions, exercising discretion on significant matters.
- Analyze, plan, and coordinate all requirements of the immigration process, ensuring legal compliance, timely processing, and maximum efficiency.
- Provide operational support to Professionals, Managers, and Directors by proactively responding to immigration inquiries and identifying and analyzing existing problems.
- Act as liaison between employees, internal stakeholders, outside immigration counsel, and other immigration service providers, handling remediation for any issues.
- Maintain data integrity by tracking visa, work permit, and residence permit progress through immigration systems.
- Proactively lead or resource junior team members to manage work performance.
- Solicit input from stakeholders and providers to anticipate changes and improve or create beneficial processes for the company.
- Develop training guides and materials to assist other immigration team members and employees on immigration processes and procedures.
- Manage relationships and evaluations of immigration vendors and providers to ensure alignment with company needs, track costs, and review performance.
- Travel may be required.
- May be assigned other duties to align with the organization's core values and drive the company vision.
Required Qualifications & Experience:
- High School Diploma.
- 5+ years of immigration-specific experience or equivalent.
- Proficiency in English is required.
Desired Characteristics:
- Bachelor's degree preferred.
- Strong interpersonal, organizational, customer service, verbal, and written communication skills.
- Excellent time and project management skills to meet tight deadlines.
