Travel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with over 200 companies in airline, hospitality, cruise, passenger rail, and financial services to create meaningful revenue streams through exceptional customer experiences. Our core values are ambition, innovation, and collaboration.
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We are seeking a highly skilled Implementation Engineer to join our dynamic PMO team in the travel technology industry. As an Implementation Engineer, you will implement and configure Sabre, Amadeus, and/or Navitaire solutions for our partners. You will work closely with internal teams, external stakeholders, and partners to ensure successful deployment and optimization of travel technology systems.
Location: Dubai, Dubai, United Arab Emirates (Hybrid)
Work Conditions:
- Full-time
- Hybrid work model available
- Willingness to travel occasionally to client sites for project implementation and support
Key Responsibilities:
- Collaborate with partners to understand their business requirements related to travel technology systems.
- Design and implement Sabre, Amadeus, and/or Navitaire solutions to meet partner requirements, ensuring adherence to best practices and industry standards.
- Configure travel technology systems, including setting up user access, creating workflows, and customizing interfaces.
- Conduct system testing and quality assurance to ensure the integrity of implemented solutions.
- Troubleshoot and resolve technical issues, providing technical support to partners and end-users.
- Maintain documentation of system configurations and processes.
- Collaborate with team members to deliver projects timely and with high quality.
- Stay updated on advancements in travel technology to improve implementations.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Proven experience as an Implementation Engineer or similar role in travel technology.
- In-depth knowledge of Sabre, Amadeus, and/or Navitaire systems.
- Strong understanding of travel industry standards, protocols, and best practices.
- Proficiency in system configuration, integration, and troubleshooting.
- Excellent problem-solving skills and attention to detail.
- Effective communication skills to work with both technical and non-technical stakeholders.
- Ability to manage multiple projects in a fast-paced environment.
- Willingness to travel occasionally for project implementation.
Technical Qualifications:
- Strong foundation in Java (preferably with Spring Boot) and experience with open-source libraries.
- Familiarity with deploying and maintaining applications in the cloud (AWS preferred).
- Practical experience with JSON for RESTful API communication and XML for SOAP-based APIs.
- Experience with unit and integration testing using tools like JUnit and Mockito.
- Focus on writing clean, testable, and maintainable code.
Nice-to-Haves:
- Exposure to distributed systems or microservices architecture.
- Knowledge of front-end development frameworks such as React or similar.
Language Requirements:
No specific language requirements mentioned.
Benefits:
- Comprehensive health plans
- Flexible paid time off
- Travel experience credit
- Annual wellness credit
- Home office/commuter credit
- Work from anywhere program
- Parental leave top-up
- Team events and monthly lunches
Equal Opportunity Employer:
We are committed to equal employment opportunities and welcome applications from all qualified individuals. Accommodations for applicants with disabilities are available upon request.
