About the Role
The Knowledge Project is a joint initiative established in 2008 to promote knowledge societies and policies for sustainable development in the Arab States and beyond. This multifaceted project builds on various initiatives, including the Arab Knowledge Reports and the Global Knowledge Index (GKI). As part of its 2026 work plan, the Knowledge Project aims to reskill and upskill over 25,000 learners through the Future Skills Academy. It will also host the Knowledge Summit, and a series of KnowTalks events, and improve accessibility to knowledge via the revamping of the Knowledge4All portal and mobile application. The project is seeking a Communications Intern to contribute to these initiatives.
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Duties and Responsibilities
The intern will be based in Dubai, UAE, and will have the following responsibilities:
- Contribute to the preparation of editorial and content calendars for the portal and social platforms, as well as web content production.
- Assist with the preparation and dissemination of the Knowledge Project newsletter.
- Support the development, scheduling, and publishing of content across the Knowledge Project’s social media platforms including LinkedIn, Instagram, Facebook, X, and YouTube.
- Draft engaging English and Arabic social media copy following brand guidelines and regional audience considerations, and produce multimedia content to support digital communications campaigns and event live coverage.
- Upload, publish, and update content on the Knowledge4All portal and mobile app through the CMS.
- Monitor online media coverage and mentions of Knowledge Project initiatives across various media outlets and digital platforms.
- Monitor social media channels, respond to comments and inquiries, and share user feedback to enhance user experience.
- Support web and social media analytics and performance reporting.
- Maintain and organize digital communication assets, compiling and archiving Knowledge Project data, including news, photos, videos, and other files.
- Assist with the translation of content between Arabic and English.
- Carry out other related support tasks as required.
Competencies
Functional Competencies:
- Strong written and verbal communication skills.
- Strong interpersonal skills and ability to collaborate effectively.
- Keen attention to detail and commitment to accuracy.
- Strong creative and visual storytelling skills.
- Interest or experience in social media, digital communications, and content creation.
- Familiarity with social media platforms and content creation tools, including Canva and video editing software.
- Good research and information-gathering skills.
- Ability to adapt content for different audiences and formats.
- Knowledge and interest in the development field and the Arab States region.
- Ability to manage multiple tasks and meet deadlines.
Professionalism:
- Demonstrated problem-solving skills.
- Ability to work under pressure while maintaining professionalism.
- Takes responsibility for incorporating gender perspectives and youth engagement in the work.
- Maintains calmness in stressful situations.
Communication:
- Communicates clearly and effectively, skilled in active listening and two-way communication.
- Tailors language and tone to suit diverse audiences.
Teamwork:
- Collaborates effectively with team members, valuing their input and expertise.
- Places team goals before personal interests.
Accountability:
- Takes ownership of responsibilities and meets commitments.
- Complies with organizational regulations and rules.
Creativity:
- Seeks to improve programs and services while promoting new ideas.
- Takes calculated risks to explore innovative solutions.
Technological Awareness:
- Keeps updated on available technology and its applicability to work tasks.
Required Skills and Experience
Education:
Candidates must meet one of the following criteria:
- Be enrolled in a postgraduate degree in media studies, journalism, communications, marketing, graphic design, or related fields.
- Be in the final year of a Bachelor’s degree in the same fields.
- Have graduated recently (Bachelor’s, Master’s, or higher) and must start the internship within one year of graduation.
- Be enrolled in a postgraduate traineeship programme where the internship is a requirement.
Experience:
- Previous experience in communications, social media, or content creation is an asset.
- Proficiency in Microsoft Office tools.
- Familiarity with content creation tools (e.g., Canva, video editing software) is an advantage.
- Experience drafting social media content and supporting communications campaigns is beneficial.
- Proficiency in Content Management Systems is a plus.
Languages:
- Fluency in both Arabic and English (speaking, writing, reading) is required.
Stipend:
- An internship stipend is provided to assist with daily expenses, where applicable, based on the stipend rates published annually.
- Details regarding stipend calculations will be based on financial support from external institutions, if any.
- No other payments will be made in connection with the internship agreement.
Disclaimer
The company holds policies against discrimination and zero tolerance for misconduct. Selected candidates will undergo thorough background checks. Note that positions within the company may affect U.S. Permanent Residents' immigration status, and applicants are advised to consult competent immigration legal advisors. Additionally, the company does not require application fees or charges during the recruitment process.
