Information Technology Governance Specialist

As an Information Technology Governance Specialist, you will be responsible for ensuring the alignment of IT policies and procedures with national frameworks and international standards at the company in Sharjah, United Arab Emirates. This full-time, on-site role encompasses various key responsibilities including:

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   Governance & Compliance

   • Develop and update IT policies, procedures, and standards in accordance with frameworks like COBIT, ISO 38500, and ITIL.
   • Monitor compliance with IT policies and provide corrective guidance as needed.
   • Prepare periodic compliance reports for senior leadership.

2. Risk Management

   • Identify, assess, and document IT risks in coordination with Cybersecurity, PMO, and operational teams.
   • Develop and implement risk mitigation and treatment plans.
   • Continuously monitor risk levels and recommend necessary actions.

3. IT Strategy & Portfolio Alignment

   • Support the development and review of the IT Strategy and Digital Transformation Strategy.
   • Evaluate IT projects to ensure alignment with strategic goals and digital government priorities.
   • Maintain policies for project management, change management, incident management, asset management, and business continuity.

4. Quality & Performance

   • Develop performance indicators (KPIs) to measure the effectiveness of IT governance.
   • Monitor and report on IT service performance and compliance with SLAs.
   • Prepare monthly and quarterly performance dashboards for the leadership team.

5. Documentation & Audits

   • Develop and maintain governance documentation including policies, procedures, templates, and guidelines.
   • Coordinate with internal and external auditors to ensure audit readiness.
   • Address audit findings and recommend improvements to processes and controls.

6. Digital Government Standards

   • Ensure alignment with national digital government requirements and relevant UAE government frameworks.
   • Support teams in achieving and maintaining compliance with Digital Government Maturity and other digital initiatives.

Required Skills & Qualifications:

• Bachelor’s degree in Information Technology, Information Systems, Computer Science, or a related field.
• 3–7 years of experience in IT governance, compliance, or risk management.
• Strong knowledge of COBIT, ITIL, ISO 38500, ISO 27001, ISO 20000, and national cybersecurity and digital governance standards (NESA, TDRA).
• Strong analytical and problem-solving skills.
• Experience in drafting IT policies and governance documentation.
• Excellent communication skills with the ability to prepare reports for senior leadership.

Preferred Certifications:

• COBIT Foundation
• ITIL 4 Foundation
• ISO 27001 Lead Implementer
• CGEIT or similar (added advantage)

Language Requirements: Not specified.