About the Job:
Trend Micro, a global cybersecurity leader, is seeking a full-time Information Technology Specialist to provide general IT services for employees in the Middle East and Africa Region, specifically in Saudi Arabia.
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As an IT engineer, you will be responsible for:
- Designing hardware configurations and installing software.
- Managing network systems and providing training to staff on operating procedures.
- Proactively supporting users and events as an IT helpdesk engineer.
- Researching, tuning, and implementing AI/automation solutions on Power Platform in collaboration with your team.
- Handling security alerts and responding to incidents as they arise.
- Collaborating with the corporate IT team to maintain regional IT infrastructure and support endpoint compliance.
- Self-managing to achieve goals while maintaining good time management.
- Acting as a liaison to collect business needs and working with the regional IT team to create action plans.
- Traveling when necessary.
Qualifications:
- Over two years of IT helpdesk experience.
- Practical experience with Microsoft low-code platforms and AI is a plus.
- At least a bachelor’s degree in a computer-related field.
- Fluent in English (reading, writing, and speaking).
- Strong communication skills, proactive work ethic, and a willingness to self-learn.
- Familiarity with Windows, MacOS, Linux, automated installation and maintenance, and security protections.
- Preferred certifications: Azure AI Fundamentals, AAD, AWS-Cloud Practitioner, CCNA, MCSA.
Trend Micro values diversity and strives to create an inclusive environment that reflects multiple perspectives. We encourage applications from all backgrounds.
