Infrastructure and Track Manager

About the Role
The key role of this position is to provide optimized management of the Infrastructure and Track assets for the Dubai Metro, in collaboration with all the parties and stakeholders. The Infrastructure and Track Engineering Manager is accountable for:

• The delivery of all assets under his responsibility as per the business KPIs, in conformity with all maintenance schedules and with the required level of reliability.
• The improvement of the performance of maintenance teams (quality, efficiencies).
• The definition, preparation, and planning of all asset repairs, overhauls, and obsolescence management under his responsibility.

Key Responsibilities

• Plan, allocate, and manage resources to provide effective maintenance and technical services to deliver to the expected level of performance defined in the KPIs, for all Infrastructure and Track under his scope: mainline and depot power supply rail, traction bonding, tracks, lineside drainage system, building structures which includes stations, depots, system ancillary buildings, sub-stations, cutting, embankments, walls, tunnels, signage & ground surfaces, elevated guideway & bridges and car parks.
• Organize the team to deliver first-line rapid response services to ensure the expected level of performance defined in the KPIs.
• Ensure that tools, spare parts, and other supplies are requested and procured in line with the different maintenance activities.
• Manage the team to ensure that all activities within the scope are covered and efficiently managed.
• Responsible for the development of the team and all staff using best managerial practices, training, and relevant activities.
• Ensure a high level of cooperation with all parties and stakeholders (Operations, MILS, CAME, maintenance departments, contractors, RTA Engineers and other representatives) through a cooperative spirit, anticipation, guidance, pro-active preparation of meetings, training, etc.
• Ensure the update of all documents and procedures necessary to improve efficiency, quality, HSE, and customer requirements within the defined processes.
• Ensure data quality and improvement of data collection in MMS and other Infrastructure and Track.
• Responsible for all environmental topics related to Infrastructure and Track.
• Support and implement all programs for improvement of efficiencies and the delivery of Committed Obligations: Asset Management Certification and all asset management activities, maintenance standards and operational excellence, maintenance cost modeling, etc.
• Responsible for the financial performance of his activity through budgeting, respecting the budget, proposing and implementing efficiencies (manpower, maintenance, spare spending, etc.).
• Carry out 24-hour on-call responsibility for incidents and emergencies within the department.

Key Skills

• Must be a skilled manager in communicating, motivating, and developing staff.
• Thorough understanding of all aspects of safety issues related to railway operations and maintenance.
• Highly motivated with the flexibility to work in a time-sensitive environment and respond quickly and effectively to unanticipated high workloads, events, and emergencies.
• Ability to think laterally and analyze and assess a range of information.
• Ability to multi-task and analyze situations promptly and without bias to determine the proper course of action or alternatives without jeopardizing human safety, quality, and the committed performance targets.
• Hold a valid driving license with good driving skills and experience.

Experience

• Relevant working experience in Infrastructure and Track maintenance.
• Supervisory and management experience with the ability to manage one or more depots including Infrastructure and Track maintenance sections with an aim to minimize system unavailability and asset life cycle costs of the Infrastructure and Track.
• Experience in asset management systems and tools (control and optimize use of maintenance and technical repositories, follow up and optimization of maintenance budgets).

Educational and Professional Qualifications

• Degree or high diploma in electrical or mechanical engineering discipline or equivalent.