About the Role
Join a dynamic startup in the CPaaS (Communication Platform as a Service) sector, where we are reshaping the way businesses communicate. With a team of over 400 passionate individuals, we are committed to providing an exceptional experience to more than 5,000 customer-centric companies. The engineering team plays a crucial role in designing, developing, and maintaining the systems that drive our solutions.
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As an Infrastructure Engineering Manager, you will lead the engineering and operations of our production cloud platforms. Your responsibilities will encompass a blend of Infrastructure Engineering, Site Reliability Engineering (SRE), Cloud Platform Engineering, and AI-native engineering. You will focus on ensuring reliability, scalability, security, performance, and automation in our environments, particularly on Google Cloud Platform (GCP) and Oracle Cloud Infrastructure (OCI).
Help Us Shape The Future Of Communication By
- Owning the architecture, engineering, operation, and continuous improvement of production infrastructure across GCP and OCI.
- Taking a leading technical role in migrating production workloads to GCP.
- Designing highly available, scalable, resilient, and secure production platforms.
- Setting engineering standards for compute, networking, storage, IAM and cloud-native services.
- Ensuring that the architecture meets availability, performance, capacity, and disaster recovery requirements.
- Establishing consistent engineering patterns across GCP and OCI.
- Owning production Kubernetes platforms and their supporting ecosystem, ensuring security, observability, scalability, resilience, and automation.
- Collaborating with application engineering teams to enhance workload reliability and operational readiness.
- Building automation and self-service capabilities that minimize manual infrastructure work.
- Advocating for rigorous SRE practices and driving reliability through meaningful SLIs, SLOs, and operational metrics.
- Leading infrastructure-level troubleshooting during complex incidents and conducting root-cause analysis.
- Promoting an Infrastructure-as-Code-first operating model and ensuring disciplined practices with Terraform and other tools.
- Embedding AI into daily infrastructure engineering tasks, utilizing tools like Claude Code to enhance workflows.
You will also oversee various critical production platforms and backing services, ensuring their lifecycle management, standardization, automation, security, and disaster recovery:
- Databases and data infrastructure (e.g., MySQL, PostgreSQL)
- Caching services (e.g., Redis)
- Messaging and middleware
- Kubernetes platform services
- Networking and connectivity
- IAM and secrets management
- Observability platforms
- Backup and recovery services
Job Requirements
What You’ll Bring:
- 10+ years of experience in Infrastructure, Cloud, Platform Engineering, DevOps, or SRE.
- 3+ years of experience leading infrastructure, SRE, platform, or cloud engineering teams.
- Proven experience in designing and operating highly available and production-grade cloud environments.
- Strong hands-on experience with production Kubernetes and Terraform.
- Solid understanding of networking, IAM, security, observability, and production operations.
- Experience leading a major infrastructure migration or platform transformation, particularly on GCP.
- Practical experience with Oracle Cloud Infrastructure (OCI).
- Daily use of AI tools like Claude Code for engineering tasks.
- Familiarity with agentic engineering workflows and a strong judgment in validating AI-generated code.
- Proficiency in Git and Linux administration, along with knowledge of cloud networking, DNS, and secrets management.
- Strong experience with observability, monitoring, logging, CI/CD, and production incident management.
- GCP Professional certifications, such as Professional Cloud Architect or Professional Cloud DevOps Engineer, are a plus.
Character Traits
- Analytical thinking and problem-solving
- Ownership and accountability
- Strong communication skills
- Collaborative mindset
- Adaptability and eagerness to learn
- Mentorship and knowledge sharing abilities
- Resilience in high-pressure situations
- Quality-focused with attention to detail
- Innovative and advocates for best practices
As a member of the company, You’ll Receive a Range of Benefits:
- Competitive salary and bonus
- Company share scheme (we are all owners!)
- 30 holiday days after the first anniversary
- Your Birthday off!
- Work up to 25 days per year from anywhere in the world!
- Paid leave for new parents
