This role involves designing, deploying, migrating, managing, and changing infrastructure services and End User Services across various technologies including servers, storage, networks, and cloud environments. Responsibilities include providing technical support, implementing infrastructure projects, monitoring systems for reliability, and enhancing infrastructure effectiveness through team collaboration. The position requires strong problem-solving skills, technical knowledge, and adherence to best practices in service delivery.
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Essential Job Functions
- Provide technical support in infrastructure services, responding to issues and assisting in tasks.
- Contribute to the implementation of infrastructure projects and assignments.
- Monitor and troubleshoot infrastructure systems, ensuring reliability and performance.
- Work with the team to enhance infrastructure effectiveness and address technical challenges.
- Support the development of infrastructure documentation, including incident logs and configuration records.
- Apply technical knowledge to address infrastructure-related challenges.
- Follow established best practices and standards in infrastructure service delivery.
- Utilize technical skills to address infrastructure issues and incidents.
Basic Qualifications
- Bachelor's degree in a relevant field or equivalent combination of education and experience.
- Typically, 2+ years of relevant work experience in industry, with a minimum of 1+ years in a similar role.
- Proven experience in infrastructure technology analysis.
- Proficiencies in data analysis and technical knowledge.
- A continuous learner that stays abreast with industry knowledge and technology.
Other Qualifications
- An advanced degree in a relevant field is a plus.
- Relevant certifications, such as CompTIA Network+, Microsoft Certified: Azure Fundamentals, or Google Associate Cloud Engineer, are a plus.
Work Model
At DXC Technology, we emphasize strong connections and community as vital to our success. Our work model supports in-person collaboration while offering flexibility to enhance wellbeing and productivity. We are committed to fostering an inclusive environment where everyone can thrive.
