This role involves assisting in the management and operation of infrastructure services, providing support to the team and facilitating the implementation of infrastructure strategies and projects. The position focuses on maintaining the performance and availability of infrastructure systems while troubleshooting any issues. Collaboration with other teams to understand their infrastructure requirements will be pivotal, as will participating in the establishment of best practices and process improvements within infrastructure services. Additionally, the job includes assisting in the development of infrastructure documentation, optimizing resource allocation for tasks and projects, and ensuring effective communication with team members.
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Basic qualifications include a Bachelor's degree in a relevant field or an equivalent combination of education and experience, typically requiring at least 6 years of relevant work experience, with a minimum of 2 years in a similar role. Proven experience in infrastructure technology management, along with technical knowledge and teamwork skills, are essential. The ideal candidate will be a continuous learner who stays updated with industry knowledge and technology. An advanced degree in a relevant field and relevant certifications like CompTIA A+, Microsoft Certified: Azure Fundamentals, or Certified Cloud Practitioner are beneficial.
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