About the Job
This role involves assisting in managing and operating infrastructure services while providing support to the team. Key responsibilities include contributing to infrastructure strategies and projects, maintaining system performance and availability, troubleshooting issues, and collaborating with teams to address infrastructure requirements. The role also entails participating in best practices implementation, developing infrastructure documentation, optimizing resource allocation, and effective communication within the team.
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Essential Job Functions:
- Assist in the management and operation of infrastructure services, providing support to the team.
- Contribute to the implementation of infrastructure strategies and projects.
- Help maintain the performance and availability of infrastructure systems while troubleshooting issues.
- Collaborate with other teams to understand their infrastructure requirements and support design and/or implementation.
- Participate in the implementation of best practices and process improvements within the infrastructure services.
- Assist in the development of infrastructure documentation, including policies, procedures, and reports.
- Contribute to the optimization of resource allocation for infrastructure tasks and projects.
- Effective communication to provide support and collaborate with team members.
Requirements
- Bachelor's degree in a relevant field or equivalent combination of education and experience.
- Typically, 6+ years of relevant work experience in the industry, with a minimum of 2+ years in a similar role.
- Proven experience in infrastructure technology management.
- Proficiencies in technical knowledge and teamwork.
- A continuous learner that stays abreast with industry knowledge and technology.
Other Qualifications
- An advanced degree in a relevant field is a plus.
- Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Certified Cloud Practitioner, are a plus.
Work Model
At the company, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
