ABOUT THE ROLE
The Infrastructure Support Specialist will provide technical support, administration, and maintenance of IT infrastructure within classified and restricted environments. The role ensures the availability, security, and reliability of servers, endpoints, storage, virtualization, and supporting infrastructure while complying with applicable security requirements.
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RESPONSIBILITIES
- Install, configure, maintain, and troubleshoot servers, workstations, storage, virtualization platforms, and IT infrastructure.
- Provide day-to-day technical support for classified IT systems and users.
- Manage operating systems, system configurations, software deployment, patching, and upgrades.
- Implement system hardening, access controls, endpoint security, and secure configuration baselines.
- Monitor system health, availability, performance, and security events.
- Support backup, recovery, disaster recovery, and business-continuity activities.
- Troubleshoot hardware, software, operating system, and infrastructure issues.
- Maintain system documentation, asset inventories, configuration records, and operational procedures.
- Support vulnerability remediation, security audits, inspections, and accreditation/authorization activities.
- Ensure classified systems and equipment are securely installed, maintained, transferred, and decommissioned.
- Coordinate with network and cybersecurity teams to resolve infrastructure and security issues.
- Follow strict security, access-control, need-to-know, and change management procedures.
BASIC QUALIFICATIONS
- At least 4 years experience within an Infrastructure Support role
- Should have familiarity with DISA STIGs, CIS Benchmarks, and the NIST SP 800-53 framework.
- Strong knowledge of Windows/Linux administration, Active Directory, virtualization, storage, backup and endpoint management.
- Security+, Server+, Microsoft, VMware, or equivalent are desirable.
WHY CHOOSE THE COMPANY
Launched in November 2019, the company is one of the world's leading advanced technology groups, established to develop agile, bold and disruptive solutions for defence and beyond, and to be a catalyst for change and transformation. It is dedicated to bringing breakthrough innovations, products, and services to market with greater speed and efficiency, to position the UAE as a leading global hub for future industries, and to creating clear paths within the sector for the next generation of highly skilled talent to thrive.
At the company, the real investment goes beyond compensation. Through our dedicated learning academy and digital learning platforms, employees have access to extensive opportunities to develop new skills, deepen their expertise, and advance their careers. Combined with the freedom to innovate, strong career support, and the opportunity to collaborate with world-class talent from across the globe, the company is a place where you can continue to grow, keep learning, and turn ambitious ideas into meaningful outcomes.
Working at the company also comes with a package that genuinely reflects how much we value our people. Salaries are highly competitive and tax-free and, depending on your role and seniority, benefits can include family visas, annual flight tickets, medical insurance for you and your dependents, and education allowances for your children.
