Operations Infrastructure Services (OIS) provides the technology infrastructure backbone of every fulfillment site globally — and Quick Commerce is rewriting the rules of how that infrastructure gets built. This role is responsible for the transformation of infrastructure for an entire country. Quick Commerce demands a fundamentally different approach: frugal, vendor-managed infrastructure that launches at unprecedented velocity while maintaining enterprise-grade availability. As the country's single-threaded infrastructure owner, you will define the network and device strategy that enables the company to launch and operate hundreds of sites at speed and at a fraction of traditional cost. You will own the country-level technology roadmap, drive vendor relationships, govern availability and financial outcomes, and partner directly with senior business operations leadership.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Key Responsibilities
- Own the country-level infrastructure strategy — defining architecture standards and readiness criteria against which all site launches execute.
- Manage the end-to-end scope of network infrastructure from vendor selection through SLA governance and financial outcome.
- Identify and recommend end-user equipment (associate-facing devices such as scanners, workstations, and printers) while partnering with Device Tech for certification.
Role Themes
- Strategy, Vendor Management, and Contract Governance: Own the country's network technology roadmap, drive vendor selection end-to-end, and identify end user devices meeting regional cost and performance targets across all applicable site types.
- Site Launch and Network Deployment: Define playbooks, architecture standards, and deployment sequencing for the country, stepping in at escalation points where decisions carry fleet-wide implications.
- Operations Excellence, Governance, and Financial Accountability: Own network availability outcomes, device fleet health, and financial performance across the country's fleet, driving vendor performance through structured governance cadences.
- Partnership with Business Operations Leadership: Translate the country's business growth priorities into infrastructure strategy, surfacing performance insights, capacity risks, and cost trade-offs that inform regional decisions.
A day in the life
You own the network and device technology infrastructure of Quick Commerce in India — the fastest growth vector for the company Stores. Your day includes defining regional network strategy that scales from hundreds to thousands of sites, steering technology capability investments toward fleet-scale readiness, evaluating transitions that deliver cost reduction versus legacy models, and presenting infrastructure roadmaps to senior business operations leadership. You make architecture and vendor decisions that determine availability, cost trajectory, and launch velocity for an entire geography.
About the team
The NANO (Network and Assets for Nimble Operations) team sits within Operations Infrastructure Services and exists to solve a singular challenge: enabling Operations to launch and operate thousands of small-footprint sites at speed, at scale, and at a fraction of traditional infrastructure cost. The team owns the full infrastructure lifecycle, including network strategy, vendor contracts, site launches, incident management, and financial governance across India, the United States, the Middle East, the United Kingdom, and Japan. Quick Commerce dark stores represent the overwhelming majority of the use cases today, scaling from ~500 sites to 3,000+ by 2028, with the enablement model extending to every emerging no-capex site type in the company's portfolio.
