About the Role
As an Inside Sales Representative, you will play a key role in supporting the growth of the customer base by prospecting target accounts and utilizing Account Based Strategy (ABS) tools. You will follow up on outbound campaigns to create a prospective stream for Account Representatives and Account Executives. In addition, as a senior member of the Business Development team, you will provide mentorship and training to newly promoted Inside Sales Representatives.
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What You'll Do
- Identify and qualify business opportunities through prospecting target accounts and utilizing ABS tools.
- Initiate telephone calls to develop relationships, identify problems, and propose our software and services.
- Navigate the sales process by identifying the need, positioning the solution, scheduling, and participating in the demonstration of the solution, and qualifying the prospect.
- Communicate customer demand and trends internally.
- Develop and maintain excellent relationships with internal staff and external customers.
- Document all communications with customers diligently in the CRM tool.
- Prioritize tasks and multi-task to address current company goals and objectives.
- Provide cross-sell referrals to other business areas.
- Document calls and results; report metrics to management as required.
- Mentor new Inside Sales Representatives and help acclimate them to the team/company.
- Serve as a resource for new ideas on prospecting, processes, and efficiencies.
- Lead prospecting strategy, including collaboration with marketing and other resources on messaging, email content, and reporting.
- Attend tradeshows to generate leads as needed.
- Achieve annual quota according to pre-determined plans.
- Other responsibilities as assigned.
Qualifications
- Bachelor’s degree, preferably in business, sales, or marketing.
- Demonstrated ability to learn technical components of software products.
- Proven ability to successfully prospect solutions to potential customers, research targeted customers, position solutions, and pass qualified leads to Account Representatives.
- Confident and positive attitude when facing complex organizations and processes.
- High degree of customer focus and relationship orientation.
- Strong influence management for collaboration with stakeholders.
- Excellent verbal and written communication skills.
- Strong organization and time-management skills.
- Proven record of accomplishment of consistently exceeding corporate objectives and quotas.
- Self-motivated, able to work with minimal direction, and results-driven.
Benefits
- Competitive benefits and salaries.
- Personal and professional development opportunities.
- Flexibility in working arrangements.
- A fun and collaborative work environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran, or disability status.
