About the Role:
This position focuses on site supervision and management of installation activities within the elevator and escalator sectors. The role is dedicated to ensuring safety, quality, and productivity during installations and handovers, while nurturing strong relationships with customers and leading an effective installation team. The individual will have a proactive approach to site management, with an emphasis on continual improvement and employee engagement.
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Roles & Responsibilities:
Site supervision:
- Accountable for safety, quality, and productivity during installation and handovers. Raise and action corrective measures for any detected non-conformities.
- Ensure the installation team uses correct methods and tools; conduct risk assessments for non-standard installations.
- Proactively prepare sites, ensuring site readiness and handling customer deliverables to the company, as well as conducting site visits and audits.
- Verify site execution plans, manage field costs, and assume responsibility for installation activities and handovers.
- Maintain realistic material delivery planning and confirm milestones.
- Assist Project Manager and Project Admin in verifying payment status as per contract terms.
- Organize installation activities, logistics, and required resources/tools.
- Request materials to site and manage their receipt and handover to the installation team.
- Conduct continuous huddles with the installation team to encourage proactive problem-solving and efficient workflow.
- Achieve variation sales targets and ensure claims for costs attributable to others are collected.
- Verify the quality of installations, conduct final testing, and ensure a successful handover to maintenance.
- Manage installation documentation, reporting, and schedule changes, whilst addressing quality claims and feedback.
- Oversee environmental aspects of the installation, including waste and hazardous material handling.
Customer Relationship Management:
- Serve as the primary site management contact for customers, ensuring proactive communication and satisfaction through a professional installation process.
People, Leadership, and Subcontractor Relations:
- Assess qualifications and skills of on-site staff; ensure they are trained and competent.
- Foster safety, motivation, and well-being of site operatives.
- Identify and communicate training needs of installation operatives to relevant managers and procurement.
- Manage and develop team performance while maintaining professional subcontractor relationships.
Continual Improvement:
- Follow and enhance standard operating procedures according to LEAN principles.
- Empower the installation team to recognize waste and drive improvements, promoting teamwork and collaboration.
- Share and advance improvement opportunities with the team, utilizing lean tools.
- Recognize and reward team efforts that contribute to continuous improvement successes.
Are You the One?
- Bachelor’s Degree in Engineering.
- Minimum 3 years of experience with elevators and escalators, with a proven track record in a similar role.
- Strong leadership skills with the capability to manage on-site teams.
- Customer-centric demeanor with exceptional communication abilities.
- In-depth knowledge of health and safety regulations is essential.
- Proficiency in English and Arabic is an advantage.
At the company, we are dedicated to creating an innovative and collaborative working culture that values individual contributions. Employee engagement is critical to us, and we encourage information sharing and participation. Sustainability is vital to our operations, and we adhere to ethical business practices while fostering an environment of trust and respect among co-workers. We are proud to offer various experiences and opportunities that support your career and personal goals and promote a healthy work-life balance.
Our fair and competitive pay structure recognizes performance while promoting employee engagement. We provide a comprehensive rewards package, including both financial and non-financial benefits, and are committed to a culture of fairness, respect, equity, diversity, and inclusion.
