Integration Services Engineer

The role involves monitoring integration services, APIs, queues, scheduled interfaces, and middleware components. You will investigate failed transactions, authentication errors, timeouts, data-mapping issues, and interface performance. Coordination of incident resolution with application, database, network, security, and external integration teams is essential.

Requirements

• Minimum 5 years of enterprise integration and middleware support experience.
• Strong knowledge of REST/SOAP APIs, JSON/XML, authentication, certificates, and integration monitoring.
• Experience with MuleSoft, Boomi, or an equivalent integration/middleware platform.
• Practical troubleshooting experience across distributed application environments.
• Ability to maintain accurate technical specifications and interface documentation.

Preferred Profile

• Previous experience with UAE government integrations and shared digital services.
• Working knowledge of TDRA, government service bus, or related federal integration processes.
• Experience supporting API gateways and secure inter-entity connectivity.

Expected Contribution

• Integration incidents are diagnosed and coordinated to resolution with traceable evidence.
• Interface documentation and dependencies remain current.
• Production changes follow approved security and change-management controls.