Intern - IT/DT Services

This role is intended for DT/IT students who are interested in gaining practical experience in a dynamic and fast-paced professional environment for a defined period. You are expected to demonstrate initiative, engage in self-directed learning, and collaborate with the team to define and achieve learning goals aligned with both personal development and organizational needs.

Key Responsibilities:

• Ensure all service activities support and strengthen the strategic objectives of the overall organization.
• Support IT operations and service delivery activities across multiple DT domains.
• Champion IT service improvement initiatives by leveraging best practices and methodologies (e.g., ITIL).
• Suggest and contribute to the implementation of automation solutions for manual and labor-intensive DT tasks and selected business function processes.
• Assist in resolving operational issues related to DT services and participate in root cause analysis and service stabilization efforts.
• Collaborate with Subject Matter Experts (SMEs) and business stakeholders on assigned initiatives and improvement projects.

Qualifications You Must Have:

• Currently enrolled in an undergraduate degree program with an emphasis in IT, Computer Science, or a related field.
• Student GPA should be (3+ out of 4) or (4+ out of 5).
• An official university letter is required to be attached along with the CV.
• Excellent collaboration skills and ability to work across diverse organizations and teams.
• Proficient in Arabic and English (both written and oral); must be able to communicate effectively.

Desired Skills:

• Ability to handle multiple projects simultaneously and work independently.
• Solid organizational skills.
• Ability to exercise independent judgment and manage complexity in a diverse environment.
• Experience working in a team to quickly address challenges.
• Knowledge of Microsoft automation tools (such as Power Automate) and AI concepts to support process improvement and service efficiency initiatives.