This role is intended for DT/IT students who are interested in gaining practical experience in a dynamic and fast-paced professional environment for a defined period. You are expected to demonstrate initiative, engage in self-directed learning, and collaborate with the team to define and achieve learning goals aligned with both personal development and organizational needs.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Key Responsibilities:
- Ensure all service activities support and strengthen the strategic objectives of the overall organization.
- Support IT operations and service delivery activities across multiple DT domains.
- Champion IT service improvement initiatives by leveraging best practices and methodologies (e.g., ITIL).
- Suggest and contribute to the implementation of automation solutions for manual and labor-intensive DT tasks and selected business function processes.
- Assist in resolving operational issues related to DT services and participate in root cause analysis and service stabilization efforts.
- Collaborate with Subject Matter Experts (SMEs) and business stakeholders on assigned initiatives and improvement projects.
Qualifications You Must Have:
- Currently enrolled in an undergraduate degree program with an emphasis in IT, Computer Science, or a related field.
- Student GPA should be (3+ out of 4) or (4+ out of 5).
- An official university letter is required to be attached along with the CV.
- Excellent collaboration skills and ability to work across diverse organizations and teams.
- Proficient in Arabic and English (both written and oral); must be able to communicate effectively.
Desired Skills:
- Ability to handle multiple projects simultaneously and work independently.
- Solid organizational skills.
- Ability to exercise independent judgment and manage complexity in a diverse environment.
- Experience working in a team to quickly address challenges.
- Knowledge of Microsoft automation tools (such as Power Automate) and AI concepts to support process improvement and service efficiency initiatives.
