Internal Audit Planning & QA Lead Specialist

About the Role

In this role, you will serve as an experienced professional, capable of operating under general directions to tackle challenges that require analytical solutions. You will be responsible for addressing complex operational activities including coordinating internal audit projects, conducting performance quality assurance checks, providing training, and following up on the development and implementation of corrective plans.

Job Responsibilities

Internal Audit Planning

• Develop and/or update internal audit strategy, objectives, quality assurance guidelines, charters, policies, and procedures in line with the company's needs, best practices, and international standards.
• Define internal audit key performance indicators (KPIs) with targets to periodically measure internal audit activities performance and quality of services provided.
• Conduct interviews with relevant functions to understand existing processes/activities and gather insights and potential risks that can interrupt process flows.
• Support Risks and Analytics function in the development of risk register and mitigation plan to minimize and mitigate identified risks.
• Consolidate internal audit programs into an annual internal audit plan specifying functions subject to audit, audit frequency and scheduling of audits.
• Identify and assess needed resources to carry out internal audit activities.
• Ensure compliance with governing laws and regulations in providing internal auditing services.
• Coordinate existing internal audit projects/initiatives ensuring timely status reporting and successful completion according to set plans.

Quality Assurance

• Conduct performance quality assurance checks (reviewing documents, gap assessments, sampling, seeking feedback from auditees) to evaluate and assess efficiency and compliance of internal audit activities, systems, and programs, and recommend improvements.
• Provide training and awareness to internal audit team to build technical capabilities and raise integrity.

Internal Audit Reporting and Follow-up

• Provide needed support during the execution of on-site audits conducted by external or internal auditors.
• Consolidate all internal audit reports including audit findings, non-conformities, and opportunities for improvement to be submitted to top management and related Committee.
• Follow up with internal functions for the development and implementation of corrective action plans, and investigate delays by providing needed support.
• Provide consultations for internal customers as per set plans and procedures.
• Document and archive all internal audit reports and records for future references.

Organization and Operations

• Follow all relevant policies, processes, and standard operating procedures to ensure work is carried out in a controlled and consistent manner.
• Help resolve escalated problems and provide needed support for junior team members to ensure work is carried out efficiently.
• Escalate complex problems to the relevant person to ensure cases/issues are closed properly.
• Perform other duties as requested.

People Management

• Train junior staff on the different job activities to ensure transfer of know-how when applicable.
• Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/junior staff.
• Support junior staff or direct reports in executing their duties according to set policies and processes.

Education

• Bachelor’s degree in Business Administration, or equivalent.

Experience

• A minimum of 4 years of relevant experience.

Competencies

• Quality Management - Advanced
• Policy Making - Proficient
• Legislations and Regulations - Proficient
• Internal Audit Planning - Advanced
• Internal Audit Techniques - Proficient
• Investigation - Proficient
• Professionalism - Proficient
• Collaboration and Communication - Developing
• Results Oriented - Proficient
• Customer Focus - Proficient
• Enablement of Change and Innovation - Developing