The company is seeking an International Sales Engineer to collaborate closely with the Sales, Marketing, and Business Development teams, providing our customers with tailored solutions that meet their needs. The successful individual in this role will participate in technical sales, demonstrations, and support of the company's family of advanced multi-antenna MIMO radio and mesh networking solutions. Sales Engineers also play a key role in influencing product development. This opportunity is well suited for an entrepreneurial technologist who enjoys interacting with customers, has a healthy sense of adventure, and enjoys traveling.
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Role and Responsibilities
- Provide pre- and post-sales technical support, including system planning, customer training, and system optimization.
- Become an expert on the operation and application of the company's unique radio and networking solutions and its advantages over competing technologies.
- Prepare and conduct product demonstrations for customer visits and equipment evaluations.
- Visit customer sites to provide technical support and conduct training.
- Troubleshoot failures and abnormal situations in the field.
- Collect and analyze field failures and abnormalities; provide feedback to the development team.
- Participate in resource allocation and hardware maintenance to support different sales and business development activities.
- Help design engineers reproduce and troubleshoot problems; assist in driving future product development.
- Travel up to 50% of the time for frequent meetings, events, and demonstrations.
Requirements
- Bachelor’s degree (or international equivalent) in Electrical Engineering or other related technical fields, plus 2 years of demonstrated experience in a pre-and post-sales technical support position OR minimum completion of secondary education (such as GCSEs or an equivalent national qualification; high school diploma or GED) with at least 6 years of demonstrated experience in a pre- and post-sales technical support position.
- Proficiency with radio frequency instruments such as signal generators and spectrum analyzers.
- Basic proficiency in English (reading and writing) is required.
- Fluency in Arabic (reading and writing).
- Must be based in the United Arab Emirates (UAE).
- Willingness to travel to potential conflict areas in support of radios.
Working Conditions and Physical Requirements
- Trade shows.
- Outdoor environment for demonstrations.
- Occasional exposure to heat, cold, and allergens while performing tests or demonstrations in the field.
- Lift equipment up to 50 lbs. for the set-up of demonstrations and testing.
All employment is contingent upon the successful clearance of a background check.
