Your Work Shapes the World at Caterpillar Inc. Join a global team that values not only the work we do but also each other. We are the makers, problem solvers, and future world builders dedicated to creating stronger, more sustainable communities. Together, we are committed to making progress and innovation a reality.
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This position involves collaboration with the SPM Oil and Gas Eastern Hemisphere business, Information Technology, and external vendors to maintain, optimize, and support the infrastructure and application landscape. The ideal candidate will blend technical expertise, analytical skills, business acumen, and strong communication abilities, focusing primarily on business systems and related infrastructure. Candidates should have knowledge of cloud computing and process understanding.
Key Responsibilities:
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System Analysis & Business Requirements
- Gather, analyze, and document business requirements from stakeholders.
- Translate business needs into IT solutions, ensuring alignment with company objectives.
- Conduct gap analysis to identify areas for system improvements.
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Application & System Support
- Provide technical support and troubleshoot software, applications, and IT systems.
- Monitor system performance, security, and reliability.
- Manage software updates, patches, and enhancements.
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IT Infrastructure & Security
- Assist in network, database, and server management to ensure smooth IT operations.
- Ensure data security and compliance with industry regulations (e.g., GDPR, ISO 27001).
- Identify and mitigate potential cybersecurity risks.
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Data Analysis & Reporting
- Extract, analyze, and interpret data to support business decision-making.
- Utilize BI tools like Power BI or SQL queries to create reports and dashboards.
- Enhance data accuracy and integrity.
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Project Management & Implementation
- Participate in IT projects, including system upgrades, cloud migrations, and application rollouts.
- Collaborate with teams in software development and deployment.
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Vendor & Stakeholder Management
- Coordinate with third-party vendors for software procurement, integrations, and licensing.
- Serve as a liaison between technical teams and business stakeholders.
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Innovation & Continuous Improvement
- Stay informed about emerging IT trends, automation, and AI solutions.
- Recommend process improvements and new technologies to optimize efficiency.
- Support the adoption of cloud computing, DevOps, or AI-driven solutions.
Qualifications:
- Bachelor’s Degree in Computer Science or a related field; or any combination of relevant experience, education, and training equivalents.
- 3-5+ years of experience within IT, systems, and data concepts.
- Strong understanding of business processes and workflows.
- Proficiency with data visualization tools (Power BI, Tableau, ThoughtSpot).
- Excellent analytical and project management skills.
- Fluent in English, both spoken and written.
What We Offer:
From day one, you’ll be set up to thrive at Caterpillar with helpful training, relatable mentors, global experience, competitive salary, work-life balance, and growth opportunities within a Fortune 100 company. We value authenticity and encourage candidates to submit original, personally crafted responses throughout the hiring process.
Caterpillar is an Equal Opportunity Employer (EEO).
