IT Application Support Administrator

HungerStation is seeking an IT Application Support Administrator to assist in maintaining and managing IT infrastructure, which includes servers, networks, and storage. Key responsibilities include:

• Monitoring system performance and troubleshooting issues to ensure high levels of availability and security.
• Performing routine system maintenance tasks such as software updates, patches, and backups.
• Providing first-level technical support to internal teams by diagnosing and resolving hardware, software, and network-related issues.
• Assisting in deploying and configuring new systems and hardware (desktops, servers, network equipment, etc.).
• Monitoring network and system alerts and responding promptly to potential issues.
• Documenting procedures, processes, and configurations for internal use.
• Collaborating with IT and operations teams to enhance systems and processes.

What You Need to be Successful:

• Minimum 2-4 years of experience as an IT System/Application/Support Administrator.
• Experience administering and managing applications such as Microsoft Dynamics ERP and Kissflow.
• Bachelor’s degree in IT/Computer/Science/Technology or a related field.
• Proficiency with Windows Servers (AD, GPO, DHCP, DNS, DFS, WSUS, RDS, Print Server, File Server).
• Familiarity with Google Workspace (G Suite), Okta, and SailPoint IIQ Antivirus (Sentinel-one or Symantec EP protection).
• Preferred Certification: MCITP/MSCE, MCSD, or related certification.

Language Requirements:

• Proficiency in both Arabic and English is preferred.

About HungerStation:
HungerStation is the first food delivery app in Saudi Arabia, established in 2012. It enables users to browse a massive selection of restaurants and supermarkets in the KSA, with over 35,000 options available. HungerStation is part of the Delivery Hero Group, which operates in over 70 countries worldwide.

What’s in it for You:

• Visa and relocation support globally for permanent employees.
• Opportunity to exchange ideas and collaborate with over 2,000 colleagues.
• Personal educational budget for conferences and training.
• Access to an e-learning platform and in-house training programs.

This role provides a chance to contribute to our mission of ensuring customer satisfaction, partner loyalty, and rider wellbeing while expanding our service capabilities.