IT Assistant

An Exhilarating Opportunity at the company awaits! Are you ready for a daring challenge with the world’s hottest luxury hotel group? Disruptive by design, the company is redefining ‘five-star’ hospitality and setting the gold standard across the industry.

As an IT Assistant, you will be part of the company Tribe and play a key role in delivering exceptional experiences across our award-winning lifestyle destinations. Your outgoing and approachable nature will enable you to seamlessly connect with other team members and key stakeholders.

Location: Dubai, Dubai, United Arab Emirates
Work Conditions: On-site, Full-time
Salary: AED 1,200 per month

The Candidate
We are seeking a driven self-starter with excellent communication, leadership, and organizational skills. You should possess:

• A minimum of 1-2 years of experience in a hospitality environment.
• A Bachelor's Degree in Computer Science, Information Technology, or a related field is advantageous.
• Strong knowledge of computer systems, networks, hardware, and software.
• Proficiency in troubleshooting and resolving technical issues.
• Familiarity with hotel-specific applications and property management systems like Opera and Simphony is a plus.
• Excellent verbal and written communication skills.

Key Responsibilities

• Provide technical support to team members and guests, addressing hardware, software, and network-related issues.
• Troubleshoot and resolve technical problems, ensuring minimal disruption to operations.
• Assist in the setup and configuration of IT equipment.
• Respond to support tickets and inquiries while maintaining accurate documentation.
• Monitor and maintain computer networks, implementing security measures for data integrity.
• Collaborate with vendors and service providers for enhanced troubleshooting.

Additional Information
The company prides itself on being disruptively different, offering lavish destinations that epitomize glamour and experiential luxury. Join a diverse and inclusive workforce that celebrates people, culture, and innovation.

Language Requirements: Candidates should have excellent communication skills in English.