About the Role
The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical, and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
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Responsibilities:
- Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT.
- Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems, and industry standards and recommends solutions.
- Support system change processes from requirements through implementation and provide input based on analysis of information.
- Consult with business clients to determine system functional specifications and provides user and operational support.
- Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment.
- Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned.
- Operate with a limited level of direct supervision and exercise independence of judgment and autonomy.
- Act as a subject matter expert (SME) to senior stakeholders and/or other team members.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding its clients and assets, by driving compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.
Qualifications:
- Proven relevant experience.
- Experience in data analysis with intermediate/advanced Microsoft Office Suite skills.
- Proven interpersonal, data analysis, diplomatic, management, and prioritization skills.
- Consistently demonstrate clear and concise written and verbal communication.
- Proven ability to manage multiple activities and build/develop working relationships.
- Proven self-motivation to take initiative and master new tasks quickly.
- Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail.
Education:
- Bachelor's degree/University degree or equivalent experience.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
