IT Governance Specialist

About the Job:

The IT Governance Specialist will be responsible for key responsibilities including:

1. Governance & Compliance:

   • Develop and update IT policies, procedures, and standards in alignment with national frameworks and international standards such as COBIT, ISO 38500, and ITIL.
   • Monitor compliance with IT policies across all departments and provide corrective guidance when required.
   • Prepare periodic compliance reports for senior leadership.

2. Risk Management:

   • Identify, assess, and document IT risks in coordination with Cybersecurity, PMO, and operational teams.
   • Develop and implement risk mitigation and treatment plans.
   • Continuously monitor risk levels and recommend necessary actions.

3. IT Strategy & Portfolio Alignment:

   • Support the development and review of the IT Strategy and Digital Transformation Strategy.
   • Evaluate IT projects to ensure alignment with strategic goals and digital government priorities.
   • Participate in creating and maintaining policies for project management, change management, incident management, asset management, and business continuity.

4. Quality & Performance:

   • Develop performance indicators (KPIs) to measure the effectiveness of IT governance.
   • Monitor and report on IT service performance and compliance with SLAs.
   • Prepare monthly and quarterly performance dashboards for the leadership team.

5. Documentation & Audits:

   • Develop and maintain governance documentation including policies, procedures, templates, and guidelines.
   • Coordinate with internal and external auditors to ensure audit readiness.
   • Address audit findings and recommend improvements to processes and controls.

6. Digital Government Standards:

   • Ensure alignment with national digital government requirements defined by Sharjah Digital Government and relevant UAE government frameworks.
   • Support teams in achieving and maintaining compliance with Digital Government Maturity and other digital initiatives.

Required Skills & Qualifications:

• Bachelor’s degree in Information Technology, Information Systems, Computer Science, or a related field.
• 3–7 years of experience in IT governance, compliance, or risk management.
• Strong knowledge of COBIT, ITIL, ISO 38500, ISO 27001, and ISO 20000.
• Familiarity with national cybersecurity and digital governance standards (NESA, TDRA).
• Strong analytical and problem-solving skills.
• Experience in drafting IT policies and governance documentation.
• Excellent communication skills with the ability to prepare reports for senior leadership.

Preferred Certifications:

• COBIT Foundation
• ITIL 4 Foundation
• ISO 27001 Lead Implementer
• CGEIT or similar (added advantage)

Location: Sharjah, Sharjah Emirate, United Arab Emirates
Work Conditions: On-site, Full-time