IT Governance Specialist

As an IT Governance Specialist, you will be responsible for ensuring the governance, compliance, and risk management of IT operations. Your key responsibilities will include:

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   Governance & Compliance

   • Develop and update IT policies, procedures, and standards in accordance with national frameworks and international standards such as COBIT, ISO 38500, and ITIL.
   • Monitor compliance with IT policies across all departments and provide corrective guidance when necessary.
   • Prepare periodic compliance reports for senior leadership.

2. Risk Management

   • Identify, assess, and document IT risks in coordination with Cybersecurity, PMO, and operational teams.
   • Develop and implement risk mitigation and treatment plans, continuously monitoring risk levels and recommending necessary actions.

3. IT Strategy & Portfolio Alignment

   • Support the development and review of the IT Strategy and Digital Transformation Strategy.
   • Evaluate IT projects to ensure alignment with strategic goals and digital government priorities.
   • Participate in creating and maintaining policies for project management, change management, incident management, asset management, and business continuity.

4. Quality & Performance

   • Develop performance indicators (KPIs) to measure the effectiveness of IT governance.
   • Monitor and report on IT service performance and compliance with SLAs, preparing monthly and quarterly performance dashboards for the leadership team.

5. Documentation & Audits

   • Develop and maintain governance documentation including policies, procedures, templates, and guidelines.
   • Coordinate with internal and external auditors to ensure audit readiness, addressing audit findings and recommending improvements.

6. Digital Government Standards

   • Ensure alignment with national digital government requirements defined by Sharjah Digital Government and relevant UAE government frameworks.
   • Support teams in achieving and maintaining compliance with Digital Government Maturity and other digital initiatives.

Required Skills & Qualifications

• Bachelor’s degree in Information Technology, Information Systems, Computer Science, or a related field.
• 3–7 years of experience in IT governance, compliance, or risk management.
• Strong knowledge of COBIT, ITIL, ISO 38500, ISO 27001, and ISO 20000.
• Familiarity with national cybersecurity and digital governance standards (NESA, TDRA).
• Strong analytical and problem-solving skills.
• Experience in drafting IT policies and governance documentation.
• Excellent communication skills with the ability to prepare reports for senior leadership.

Preferred Certifications

• COBIT Foundation
• ITIL 4 Foundation
• ISO 27001 Lead Implementer
• CGEIT or similar (added advantage)

Location: Sharjah, Sharjah Emirate, United Arab Emirates
Work Conditions: On-site, Full-time