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IT Helpdesk Agent

Unlock employer Manama, Bahrain Posted: 21 Dec 2025

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Financial

Estimate: $8k - $12k*
Zero income tax location

Accessibility

Apply from abroad
Visa Provided

Requirements

Experience: Intermediate
English: Professional
Arabic: Professional

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Position

The company is currently looking for an IT Helpdesk Agent for our Bahrain operations with the following skillsets & terms and conditions.

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Responsibilities

Helpdesk agent with Helpdesk and customer services experience of more than 4 years in the Health care sector.
Provide 24/7 support to more than 9000 employees.
Proficient in both written and spoken Arabic & English language.
Effective communication skills, problem-solving, and critical thinking are essential.
Handle difficult customers and possess IT knowledge of computer hardware and software.
Document and maintain a knowledge base along with generating and maintaining KPI Reports for Helpdesk tickets.

Requirements