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IT Helpdesk Agent

Unlock employer Manama, Bahrain Posted: 14 Dec 2025

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Financial

Estimate: $24k - $30k*
Zero income tax location

Accessibility

Office Only
Apply from abroad
Visa Provided

Requirements

Experience: Senior
English: Professional
Arabic: Professional

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Position

About
The company is currently looking for an IT Helpdesk Agent for our Bahrain operations with the following skillsets & terms and conditions.

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Responsibilities

Helpdesk agent with Helpdesk and customer services experience of more than 4 years in the Health Care sector.
Provide 24/7 support for more than 9000 employees.
Proficient in both written and spoken Arabic & English languages.
Effective communication and problem-solving skills, including the ability to deal with difficult customers.
IT knowledge of computer hardware and software, along with documentation and knowledge base management.
Generate and maintain KPI reports for Helpdesk tickets.

Requirements