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IT Helpdesk Agent

Unlock employer Manama, Bahrain Posted: 15 Dec 2025

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Financial

Estimate: $18k - $24k*
Zero income tax location

Accessibility

Office Only
Apply from abroad
Visa Provided

Requirements

Experience: Intermediate
English: Professional
Arabic: Professional

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Position

About
The company is currently looking for an IT Helpdesk Agent for our Bahrain operations with the following skillsets & terms and conditions.

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Job Description

Helpdesk agent with Helpdesk and customer services experience of more than 4 years in the healthcare sector.
Provide 24/7 support to more than 9000 employees.
Proficient in both written and spoken Arabic & English language with effective communication skills.
Strong problem-solving and critical thinking abilities, including experience dealing with difficult customers.
IT knowledge of computer hardware and software for effective troubleshooting.
Responsible for documentation and maintaining a knowledge base.
Generate and maintain KPI reports for Helpdesk tickets.

Requirements