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IT Helpdesk Support Engineer

Unlock employer Doha, Qatar Posted: 31 Mar 2026

Financial

  • Estimate: $36k - $48k*
  • Zero income tax location

Accessibility

  • Office Only
  • Visa Provided

Requirements

  • Experience: Junior
  • English: Fluent
  • Arabic: Fluent

Position

We are currently looking for an IT Helpdesk Support Engineer for our Qatar operations.

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Requirements

  • Bachelor’s degree in Computer Science, or a related field
  • Relevant Microsoft certifications: Windows Client; Managing Modern Desktop; Azure
  • Minimum 2 years of hands-on experience with Microsoft Client and server platforms as a helpdesk technician
  • Effective communication skills in both written and verbal forms
  • Mandatory: Fluent Arabic & English speaker

Key Responsibilities

  • Serving as the first point of contact for customers seeking technical assistance over the phone or email.
  • Supporting users on a functional level by offering guidance on how to use systems and equipment.
  • Performing remote troubleshooting through diagnostic techniques and pertinent questions.
  • Performing on-site installations and support.
  • Installing and configuring Windows and other desktop software.
  • Configuring and managing connectivity and storage.
  • Maintaining Windows.
  • Protecting devices and data.
  • Deploying Windows client.
  • Managing identity and access by creating and maintaining AD users.

Joining time frame
2 weeks (maximum 1 month)

Location
Doha, Qatar

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