IT Helpdesk Support

The company is currently seeking IT Helpdesk Support for our operations in Bahrain, requiring specific skillsets and adherence to determined terms and conditions.

Responsibilities

• Install, Move, Add, Change, and Disposal of IT assets.
• Set up equipment for employee use, ensuring proper installation of cables, operating systems, or appropriate software.
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Provide technical support for software maintenance or use.
• Install and perform repairs to hardware, software, or peripheral equipment, following design or installation specifications.
• Refer major hardware or software problems or defective products to vendors or technicians for service.
• Develop training materials and procedures or train users in the proper use of hardware or software.
• Confer with staff, users, and management to establish requirements for new systems or modifications.
• Manage Multi-Factor Authentication for users.
• Mobile Device Management - Configuration and Management of emails on users’ mobile phones and tablets as needed.
• Manage and update Firmware and BIOS upgrades.
• Manage IT Asset Tags.
• Arrange laptops, mics, pointers, projectors, and speakers for internal and external meetings and events.

Terms and Conditions

• Joining time frame: (15 - 30 days)

Location
Bahrain