The company is looking for a Senior IT Infrastructure Engineer to scale and strengthen the company’s IT infrastructure, workplace technology, access management, endpoint security, SaaS administration, and office systems. This is a Dubai-based role with a company-wide scope, focused on improving IT operations, security, scalability, automation, and the overall employee technology experience across the company.
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Key Responsibilities:
- Own and scale the company’s overall IT infrastructure across offices, distributed teams, and workplace technology environments.
- Manage and optimize employee devices, SaaS platforms, access management, endpoint security, office networks, and collaboration tools.
- Provide day-to-day IT support across laptops, accounts, VPN, Wi-Fi, hardware, software, meeting rooms, and internal systems.
- Lead onboarding and offboarding processes, including device setup, account provisioning, access revocation, and IT asset management.
- Administer and maintain tools such as Google Workspace, Slack, Jira, Confluence, MDM platforms, and other business-critical SaaS systems.
- Strengthen IT security posture through MFA, Zero Trust principles, endpoint protection, device compliance, access governance, and security best practices.
- Manage office infrastructure including networks, firewalls, internet connectivity, workplace technology, and video conferencing systems.
- Partner closely with Security, DevOps/SRE, People, Finance, and Engineering teams to improve IT operations and governance company-wide.
- Oversee IT vendors, procurement, inventory tracking, renewals, warranties, and lifecycle management of devices and systems.
- Build scalable IT processes, documentation, automation, SOPs, workflows, and support standards to improve operational efficiency and employee experience.
- Continuously identify infrastructure gaps, recurring issues, and improvement opportunities to enhance reliability, scalability, and long-term operational maturity.
Requirements:
- 5+ years of experience in IT infrastructure, corporate IT, or workplace technology.
- Strong hands-on experience with macOS, Windows, Google Workspace, and SaaS administration.
- Experience with MDM, endpoint security, IAM, MFA, and access management.
- Good networking knowledge across VPN, Wi-Fi, DNS, DHCP, firewalls, and troubleshooting.
- Experience managing IT vendors, assets, procurement, and device lifecycle.
- Strong problem-solving, communication, and stakeholder management skills.
- Proactive, security-conscious, and comfortable working in fast-paced environments.
Language Requirements: Not specified.
If you're passionate about IT infrastructure and looking for an opportunity to make an impact in a dynamic environment, we encourage you to apply.
